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Learner Reviews & Feedback for Customer Understanding and Digital Marketing Channels by Unilever

4.7
stars
175 ratings

About the Course

The Customer Understanding and Digital Marketing Channels course explores the dynamic landscape of digital marketing and its pivotal role in modern business strategies. In a digital world, it is more important than ever for businesses to connect with a global audience, target specific demographics, measure campaign performance with precision, and deliver personalized marketing messages. After completing this course, you will be able to: - Define fundamental digital marketing concepts such as customer personas, segmentation, funnels and value propositions. - Describe the Digital Marketing Analyst role and its impact on making smarter, quicker and more efficient decisions. - Describe the elements of the SOSTAC marketing planning framework and marketing transformation lanes. - Describe the nature of customer experience insights and identify internal and external tools to support customer segmentation. - Identify the relationship between customer experience and content marketing and brand storytelling. - Describe the 6Ps of marketing and how they are used to arrange a successful marketing mix. - Recognize digital marketing channels and identify inbound and outbound tools and performance metrics for each....

Top reviews

DD

Apr 19, 2024

This is a great overview to learn basic marketing terminology as well as build a foundation of various strategies in digital marketing.

DE

Apr 14, 2025

I really like this course,especially chating with chatbox was really good idea to implement what I learned:) Thanks for your efforttt

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1 - 25 of 40 Reviews for Customer Understanding and Digital Marketing Channels

By DeMarcus

Apr 19, 2024

This is a great overview to learn basic marketing terminology as well as build a foundation of various strategies in digital marketing.

By Vishal V

May 2, 2024

Really so useful information , videos was good and content and assignments are best 👌👍

By Hồ T K

Jun 8, 2024

This course is very useful, providing a lot of foundational knowledge

By Deeksha K

Sep 5, 2024

It was quite basic and theory-heavy. I think more quizzes, or an example that we could work on from the start to the end of the course would've been more useful.

By Jazmin V

May 30, 2024

If you choose this based on TIME… it’s going to be potentially disappointing. I chose this course because it said it would take me around 2 months to complete at 10 hours a week. I’m still on the first course of this 4 course series, and it’s been 5 weeks. So, if you’re choosing this based on the time it says it will take to complete, that will definitely hinge on how fast of a learner you are, how much background information you have in this particular field, and how much extra time you put in to take notes and study them, because let me tell you, the hours add up! A reading that said it would take 10 minutes took me an hour with note taking, and I am an absolute beginner just for context. Unfortunately, I already paid for this series and I will see it through to the end, but I do feel kind of lied to about the time it was advertised (and somewhat estimated) to take. Besides all that, the information seems thorough and I look forward to learning more about how to actually do what I’m hopefully eventually going to be doing.

By ADITI P

Feb 26, 2025

I have completed this course before deadline with g00d grades still not received my certificate of completion

By Amandeep S

Apr 19, 2024

Waste of time!

By Vishwesh

Feb 28, 2025

This is just a gem I found on Coursera. I have been preparing for an MBA entrance interview, and as I am a fresher, I have little to show on my resume however, when I started pursuing this course and added it to my CV, It worked like a charm, it has much value than I thought, It gave me exposure to marketing field and of course digi-Marketing, WORTH IT! Thank You, UNILEVER, and the mentors who taught!

By James D

Dec 2, 2024

Unilever's "Customer Understanding and Digital Marketing Channels" course opened up a whole new world of digital marketing for me. I was particularly impressed with the customer behavior analysis section, which helped me better understand the needs and desires of my target customers. This knowledge will help me build more effective marketing campaigns in my current job."

By Dilek E

Apr 14, 2025

I really like this course,especially chating with chatbox was really good idea to implement what I learned:) Thanks for your efforttt

By Abdul A

Sep 1, 2024

This course was a game-changer, providing me with invaluable insights that transformed my approach to digital marketing.

By Fajar I P G

Apr 7, 2025

The course will really help us to understanding the basic to be a Good Digital Marketing Analyst. Thankyou!

By Malaz M

Sep 8, 2024

The information was clear and the flow was easy to understand

By João C

Mar 19, 2024

Gostei bastante da formação. Muita informação importante.

By ShortsFrenzy

Mar 4, 2025

GREAT COURSE! LEARNING IS BASED ON HOW BAD YOU WANT IT!

By Mohammed A J

Nov 20, 2023

Excellent course for the beginners.

By rizky k

Sep 4, 2024

great lesson, thank you unilever

By Rashmi M

Jan 17, 2025

very informative

By Hamid M

Aug 27, 2024

Excellent course

By Jatin M

Mar 11, 2025

Amazing Content

By Nhân N

Dec 20, 2024

Awsome course

By Yuthear T

Jan 2, 2025

Great course

By Đức A N

Oct 25, 2024

Good course

By Gokul P

Mar 6, 2024

easy course

By Carol

Jun 16, 2024

Fantastic!