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Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.5
stars
1,087 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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226 - 250 of 275 Reviews for Conflict Resolution Skills

By Jon G

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May 13, 2025

it was good, learned some new things

By Medha P

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Jan 6, 2022

Great insights, wonderful program :)

By Aoudjit S

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May 22, 2020

Great course, interesting and light.

By Laxmareddy N

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Jan 11, 2016

this course really helped me a lot.

By Yara E

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May 29, 2020

i loved how it was delivered

By Emmanuel K D

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Mar 12, 2019

Great course, good learning

By Srinivasa r A

•

Mar 12, 2025

This is very helpful

By codeene E

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Jan 21, 2022

it was very infomed

By Shanequia S B

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Oct 6, 2015

Its great that Cour

By Neila R

•

Dec 27, 2015

Very interesting.

By Yousef A

•

Aug 20, 2018

very good course

By Glo H

•

May 23, 2018

Muy buen curso.

By Ezahac M M E ( O - S E

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May 21, 2022

it was good

By Ali A

•

Apr 19, 2016

nice course

By Shibaji M

•

Nov 6, 2015

Good Course

By Ramya s

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Jun 9, 2020

good one

By GIDEON N

•

Mar 7, 2017

good job

By Wang J

•

Sep 27, 2015

Not bad　

By sameer s

•

Mar 17, 2016

bhjkl;

By Eshan K

•

Feb 15, 2016

hggug

By Priya D

•

Jan 26, 2023

good

By Shameema B

•

Dec 9, 2022

Nice

By ansh m

•

Mar 22, 2016

nm

By JOSE M D

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Oct 8, 2019

V

By Ulisses

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Feb 16, 2016

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