Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Capacity Management, Incident Management, Performance Testing, Application Performance Management, Network Performance Management, Continuous Monitoring, Virtual Machines, Scripting

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Debugging, Microsoft Windows, System Monitoring, Mac OS, Unix, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, Technical Communication

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage

Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication

Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Information Systems Security, File Systems, Microsoft Windows, Network Architecture, Desktop Support, Lightweight Directory Access Protocols, Cybersecurity, Application Security, Computer Hardware, Technical Support, Software Installation, Technical Documentation

Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, TCP/IP, Software Systems, Linux, Microsoft Windows

Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware

Skills you'll gain: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management

Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, OS Process Management, Data Storage, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity

Skills you'll gain: Problem Solving, Creative Problem-Solving, Creative Thinking, Root Cause Analysis, Professional Development, Complex Problem Solving, Critical Thinking, Analysis, Personal Development, Decision Making

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Client Services, Performance Metric, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Digital Transformation, Operating Systems, Software Installation, Lifelong Learning

Skills you'll gain: Big Data, Data Cleansing, Exploratory Data Analysis, Data Integration, Data Manipulation, Database Management Systems