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Explore the Retail Course Catalog
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Employee Retention, Human Capital, Supply Chain, Compensation Management, Supply Chain Management, Digital Transformation, Talent Management, Human Resources Management and Planning, Organizational Strategy, Employee Training, Employee Engagement, Supply Chain Planning, E-Commerce, Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Analytics, Performance Management
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Customer experience strategy (CX), Merchandising, Brand Strategy, E-Commerce, Technology Strategies, Innovation
Status: Free TrialCVS Health
Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management
Status: PreviewCoursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Visual Merchandising, Planogram, Retail Management, Consumer Behaviour, Retail Sales, Inventory Management, Inventory Management System, Marketing Psychology, Sales Strategy, Design, Analysis
Status: PreviewUniversità Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication
What brings you to Coursera today?
Status: PreviewKnowledge Accelerators
Skills you'll gain: Power BI, Data Presentation, Dashboard, Data Visualization, Interactive Data Visualization, Data Analysis Expressions (DAX), Microsoft Power Platform, Data Visualization Software, Business Intelligence, Microsoft Excel, Data Import/Export, Data Modeling, Data Transformation, Data Sharing, Business Analytics, Data Analysis, Data-Driven Decision-Making
Status: PreviewCoursera Project Network
Skills you'll gain: Customer Analysis, Customer Insights, Unsupervised Learning, Analytics, Marketing Analytics, Applied Machine Learning, Customer Data Management, Data-Driven Decision-Making, Data Analysis, Data Mining, Business Intelligence, Personalized Service, Predictive Modeling, Retail Sales, Machine Learning, Decision Tree Learning, Pandas (Python Package)
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: Free TrialSkills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Presentation, Marketing Analytics, Data Visualization, Extract, Transform, Load, Data Governance, Business Analytics, Interactive Data Visualization, Alteryx, Business Intelligence, Data Visualization Software, Predictive Modeling, Data Quality, Analytics, Analytical Skills, Exploratory Data Analysis, Data Analysis, Auditing, Power BI, Machine Learning
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Inventory Management, Supply Chain Management, Demand Planning, Service Level, Customer Service, Forecasting, Excel Formulas, Statistical Methods
In summary, here are 10 of our most popular retail courses
- Omnichannel Retail Strategy:Â University of Pennsylvania
- Retail Marketing Strategy:Â University of Pennsylvania
- Retail Customer Service:Â CVS Health
- Introduction to Merchandising:Â Coursera Instructor Network
- Management of Fashion and Luxury Companies: Università Bocconi
- CVS Health Retail Customer Service:Â CVS Health
- From Excel to Power BI:Â Knowledge Accelerators
- Machine Learning in Retail:Â Coursera Project Network
- Introduction to Customer Service:Â CVS Health
- Foundations of Digital Marketing and E-commerce:Â Google
