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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Software As A Service, Decision Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Digital Marketing

      Skills you'll gain: Digital Marketing, Digital Media Strategy, Digital Advertising, Online Advertising, Marketing Effectiveness, Customer Analysis, Web Analytics, Business Metrics, Data-Driven Decision-Making, Content Marketing, Persona Development

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-305: Microsoft Azure Solutions Architect Expert

      Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Synapse Analytics, Azure Active Directory, Real Time Data, Zero Trust Network Access, Serverless Computing, Identity and Access Management, Data Integration, Cloud Applications, Virtual Machines, Cloud Computing Architecture, Data Governance, Data Management, Cloud Security, Cloud Storage, Cloud Computing, Solution Architecture, Disaster Recovery, Data Migration

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Analytics and Application Integration

      Skills you'll gain: AWS Kinesis, Amazon Web Services, Real Time Data, Apache Spark, Extract, Transform, Load, Data Processing, Dashboard, Full-Stack Web Development, Mobile Development Tools, Web Development Tools, Event-Driven Programming, Data Visualization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Instagram Growth: Boost Your Engagement

      Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Content Creation, Storytelling, Content Strategy, Content Management, Target Audience, Performance Metric

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Drive Engagement, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Scheduling & Appointment Management

      Skills you'll gain: ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Prompt Engineering, Business Process Automation, Artificial Intelligence, Software As A Service, Patient Registration, Artificial Intelligence and Machine Learning (AI/ML), Health Informatics, Health Technology

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Security: A Comprehensive Approach

      Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, Amazon Web Services, System Configuration, Firewall, Cloud Computing Architecture, Linux, System Monitoring, Risk Management

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Docker - Data Persistence and Orchestration

      Skills you'll gain: Docker (Software), Web Applications, Containerization, Development Environment, Devops Tools, CI/CD, YAML, Service Management, Network Planning And Design, Data Storage, Data Management, Command-Line Interface, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Logo Design, Brand Management, Content Marketing, Target Audience, Advertising Campaigns, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Awareness, Proposal Development, Journalism, Creativity, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Customer Analysis, Marketing Strategies, MarTech, Emerging Technologies, Revenue Management, Brand Loyalty, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Content Management, Media Relations, Artificial Intelligence, Augmented Reality, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Essentials of Hospitality Management

      Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Forecasting, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Financial Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network
    • Introduction to Digital Marketing: IBM
    • Exam Prep AZ-305: Microsoft Azure Solutions Architect Expert: Whizlabs
    • AWS: Analytics and Application Integration: Whizlabs
    • Instagram Growth: Boost Your Engagement: Coursera
    • Instagram Optimization: Grow Your Presence: Coursera
    • GenAI for Patient Scheduling & Appointment Management : Coursera Instructor Network
    • Security: A Comprehensive Approach: Illinois Tech
    • Advanced Docker - Data Persistence and Orchestration: Packt
    • Branding: The Creative Journey: IE Business School

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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