Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.



Communication in the 21st Century Workplace
This course is part of Career Success Specialization

Instructor: Diane Spiegel
Access provided by Coursera Learning Team
136,241 already enrolled
(3,832 reviews)
What you'll learn
Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team
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3,832 reviews
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Reviewed on Oct 10, 2015
Reviewed on Nov 20, 2020
This course is really helpful for me. It helps me understand better how important a communication in a workplace is. This course covers different scenarios that are related to communication.
Reviewed on Feb 1, 2016
The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"
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