IBM
Information Technology (IT) and Cloud Fundamentals Specialization
IBM

Information Technology (IT) and Cloud Fundamentals Specialization

Kickstart a new IT and Cloud Career. Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.

IBM Skills Network Team
Rav Ahuja
Roopa Raghavan

Instructors: IBM Skills Network Team

Access provided by New York State Department of Labor

14,096 already enrolled

Get in-depth knowledge of a subject
4.8

(589 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.8

(589 reviews)

Beginner level

Recommended experience

2 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Operating systems history, installation, configuration, and hardware connectors and peripheral identification and troubleshooting techniques.

  • Software management, cloud computing characteristics, benefits and trends, web browser essentials, software development basics, and database basics.

  • Commonly used storage and network types, common security risks, and secure browsing practices.

  • Application of technical and troubleshooting skills for an IT customer support role.

Details to know

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Taught in English

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Specialization - 6 course series

Introduction to Hardware and Operating Systems

Course 115 hours4.7 (1,927 ratings)

What you'll learn

  • Demonstrate an understanding of operating system fundamentals.

  • Recognize desktop and laptop hardware components and devices.

  • Identify and describe internal desktop and laptop computer components, interfaces, and peripherals.

  • Explain basic workstation setup, locate operating system settings, and identify good troubleshooting practices.

Skills you'll gain

Category: Computer Hardware
Category: Operating Systems
Category: Peripheral Devices
Category: Hardware Troubleshooting
Category: Microsoft Windows
Category: System Configuration
Category: Mac OS
Category: Data Storage
Category: General Networking
Category: Information Technology
Category: Linux Administration
Category: Desktop Support
Category: Computer Systems
Category: System Support

Introduction to Software, Programming, and Databases

Course 217 hours4.8 (389 ratings)

What you'll learn

  • Classify, install, configure, and manage software including mobile platforms.

  • Discuss cloud computing and web browser concepts.

  • Explain software development models, techniques, and concepts.

  • Describe fundamental database management concepts.

Skills you'll gain

Category: Database Management
Category: Software Versioning
Category: Javascript
Category: Computer Programming
Category: Software Development Life Cycle
Category: Computing Platforms
Category: Relational Databases
Category: SQL
Category: Cloud Computing
Category: Cloud Applications
Category: Browser Compatibility
Category: Data Access
Category: System Configuration
Category: Information Technology
Category: Database Application
Category: Software Installation

Introduction to Cloud Computing

Course 312 hours4.6 (7,246 ratings)

What you'll learn

  • Define cloud computing and explain essential characteristics, history, the business case for cloud, and the emerging technologies enabled by cloud

  • Describe the cloud service models- IaaS, PaaS, SaaS, and cloud deployment models- Public, Private, Hybrid; explain cloud infrastructure components

  • Explain emerging Cloud related trends including HybridMulticloud, Microservices, Serverless, Cloud Native, DevOps, and Application Modernization

  • List and describe services of popular cloud platforms including AWS, Microsoft Azure, Google Cloud, IBM Cloud, Alibaba Cloud, and others

Skills you'll gain

Category: Cloud Computing
Category: Cloud Security
Category: Cloud Infrastructure
Category: Cloud Services
Category: Microservices
Category: Cloud Computing Architecture
Category: Hybrid Cloud Computing
Category: Cloud Storage
Category: Serverless Computing
Category: DevOps
Category: Emerging Technologies
Category: Containerization
Category: Virtual Machines
Category: Cloud Platforms
Category: Infrastructure As A Service (IaaS)

Introduction to Networking and Storage

Course 411 hours4.7 (526 ratings)

What you'll learn

  • Identify wired and wireless network types, explain physical and logical topology, differentiate network cable types and what each is used for.

  • List common network devices. Discover what packets are and how IP addresses work, and explain what protocols are and why models are necessary.

  • Determine how to set up and encrypt networks and mobile devices. Diagnose connectivity issues and utilize the command prompt and Windows Settings.

  • List network drive types, explain RAM, ROM, and RAID, and troubleshoot storage issues. Explain STaaS, and define file, block, and object storage.

Skills you'll gain

Category: Wireless Networks
Category: General Networking
Category: Network Protocols
Category: Data Storage
Category: Local Area Networks
Category: Networking Hardware
Category: Network Troubleshooting
Category: Hardware Troubleshooting
Category: Computer Networking
Category: TCP/IP
Category: OSI Models
Category: Cloud Storage
Category: Cloud Services
Category: Command-Line Interface
Category: Network Architecture
Category: System Configuration

Introduction to Cybersecurity Essentials

Course 512 hours4.8 (902 ratings)

What you'll learn

  • Recognize the importance of data security, maintaining data integrity, and confidentiality

  • Demonstrate the installation of software updates and patches

  • Identify preferred practices for authentication, encryption, and device security

  • Discuss types of security threats, breaches, malware, social engineering, and other attack vectors

Skills you'll gain

Category: Encryption
Category: Multi-Factor Authentication
Category: Cybersecurity
Category: Data Security
Category: Malware Protection
Category: Cyber Attacks
Category: Security Controls
Category: Hardening
Category: Network Security
Category: Information Privacy
Category: Identity and Access Management
Category: Authentications
Category: Authorization (Computing)
Category: System Configuration
Category: Security Awareness
Category: Email Security
Category: Computer Security Awareness Training

Practice Exam for CompTIA ITF+ Certification

Course 62 hours4.8 (134 ratings)

What you'll learn

  • Practice and check your readiness for the CompTIA ITF+ Certification exam that tests your proficiency in IT Fundamentals.

  • Summarize how to set up and install common peripheral devices, secure a basic wireless network, and the importance of Cloud+ Certification exam.

  • Describe the components of an OS, identify programming language categories, define programming & database concepts, and methods used to interface.

  • Identify best security practices, including confidentiality, integrity, and availability concerns of secure devices, and describe IT concepts.

Skills you'll gain

Category: Computer Networking
Category: Computer Hardware
Category: Cloud Computing
Category: Test Tools
Category: Desktop Support
Category: IT Infrastructure
Category: Information Technology
Category: Technical Support and Services
Category: Cybersecurity
Category: Databases
Category: Software Installation
Category: End User Training and Support

Instructors

IBM Skills Network Team
IBM
67 Courses1,275,098 learners
Rav Ahuja
IBM
55 Courses3,669,858 learners
Roopa Raghavan
IBM
1 Course8,406 learners

Offered by

IBM

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