Increasingly, modern societies are witnessing crises of confidence in their institutions, whether they are for-profit, non-profit, or governmental. Regardless of where you are working, or where you may want to work, you will encounter an organizational crisis. This specialization is designed to provide you with a fundamental footing for recognizing when a crisis is approaching, understanding what essential approaches can help avoid a crisis, or if the crisis is not avoidable, developing sound ways to manage the crisis and recover from it. You’ll learn practical applications with an eye toward what to do and what to avoid. Managing a crisis is always a team effort that may lead to you being called upon to assist. You’ll also learn the fundamentals of consulting with your leaders who are encountering an organizational crisis. You’ll hear from experts in crisis management and garner insights from iconic crises that were managed well, and not so well. Accordingly, this specialization will equip you to better anticipate and identify crises in the making and develop competencies for helping an organization navigate a crisis successfully.
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Spécialisation Crisis Management and Crisis Communication
Learn How to Help Manage Organizational Crisis. Learn how to anticipate, identify, and plan for crises so that you can effectively consult with your organizational leaders encountering a crisis.
Instructeur : Burton St. John
Inclus avec 
(8 avis)
Expérience recommandée
(8 avis)
Expérience recommandée
Ce que vous apprendrez
Identify key concepts and terminology used in crisis management and crisis communication.
Identify strategies and tactics used in crisis prevention, crisis management, and crisis recovery.
Identify key approaches for advising organizational leaders on how they can prevent a crisis or, failing that, successfully manage a crisis.
Vue d'ensemble
Compétences que vous acquerrez
- Corporate Communications
- Public Affairs
- Internal Communications
- Risk Management
- Management Consulting
- Business Continuity Planning
- Forecasting
- Risk Analysis
- Crisis Management
- Contingency Planning
- Business Leadership
- Critical Thinking
- Media Relations
- Stakeholder Management
- Emergency Response
- Strategic Communication
- Public Relations
- Leadership
- Business Risk Management
- Communication
Ce qui est inclus
Ajouter à votre profil LinkedIn
Améliorez votre expertise en la matière
- Acquérez des compétences recherchées auprès d’universités et d’experts du secteur
- Maîtrisez un sujet ou un outil avec des projets pratiques
- Développez une compréhension approfondie de concepts clés
- Obtenez un certificat professionnel auprès de University of Colorado Boulder
Spécialisation - série de 3 cours
Ce que vous apprendrez
Identify the major trendlines in organizational crises and who is involved in managing them.
Identify what to do, and what not to do, in the very first moments of a crisis.
Identify how a crisis plan is put together and how it can be used both before and during a crisis.
Compétences que vous acquerrez
Ce que vous apprendrez
Identify the fundamentals of issues management and how this can help leadership avoid or mitigate a crisis.
Identify the major leadership styles and how this informs leaderships' approaches to a crisis.
Identify how to best consult leadership dealing with crisis.
Compétences que vous acquerrez
Ce que vous apprendrez
Understand how iconic crisis cases were managed successfully.
Understand how iconic crisis cases were managed poorly.
Describe overall lessons learned from these cases and what they likely tell us about the nature of future crises and how to prepare for them.
Compétences que vous acquerrez
Obtenez un certificat professionnel
Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.
Instructeur
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Foire Aux Questions
No experience is necessary.
Yes, it is strongly recommended that learners take the three courses in sequential order.
No. At this time, the University of Colorado Boulder does not offer a for-credit version of the Crisis Management and Crisis Communication Specialization.
Plus de questions
Aide financière disponible,