Effective cyber response doesn’t begin when an incident hits—it starts with preparation. In this module, you’ll learn how to proactively equip your organisation to act swiftly, confidently, and in a coordinated manner when a threat emerges. We begin by examining your organisational security landscape—understanding your infrastructure, identifying potential vulnerabilities, and assessing the readiness of your current defences. You’ll then learn how to establish and structure a Computer Security Incident Response Team (CSIRT), defining clear roles, responsibilities, and escalation protocols. Crucially, you’ll explore the often-overlooked but vital domain of crisis communication—internally with your staff and leadership, and externally with stakeholders, customers, regulators, and the media. A strong response is not just technical; it’s also about preserving trust. This topic empowers you to build an organisation that’s not just aware of cyber threats—but truly prepared to respond and recover with speed, structure, and professionalism.

Timely detection and accurate analysis are the cornerstones of an effective cyber response. This module trains you to move from noise to insight—equipping you to recognise early indicators of compromise and swiftly determine the scale and nature of an incident. You’ll begin by exploring the difference between routine system events and those that signal potential breaches. Using real-world examples, you’ll learn how to sift through logs, alerts, and user activity to identify suspicious patterns. Next, you’ll dive into incident analysis—what to look for, how to gather and interpret data, and how to assess the potential impact. You'll develop a structured approach to triaging incidents and escalating them with evidence-based confidence. By the end of this topic, you’ll be able to detect threats early, validate real incidents from false alarms, and analyse incidents with the clarity needed to mount an effective response.

Once a cyber incident is detected and analysed, the next steps are critical: contain the damage, eliminate the root cause, and restore systems securely. This topic equips you with the skills and strategies to take decisive action under pressure. You’ll explore techniques for isolating compromised systems to prevent further spread—balancing urgency with precision to maintain business continuity. From there, you’ll learn how to fully eradicate threats from your environment, whether they stem from malware, insider threats, or advanced persistent attacks. The final stage is recovery: safely restoring systems, validating their integrity, and putting safeguards in place to prevent recurrence. This process isn’t just about getting back online—it’s about getting back smarter and stronger. By the end of this topic, you’ll have a practical roadmap to steer your organisation through the high-stakes aftermath of an incident—containing the damage, restoring trust, and reducing future risk.

A cyber incident doesn’t end when systems are restored—it ends when the lessons are captured, analysed, and used to strengthen the organisation. This topic focuses on turning response into resilience by embedding continuous improvement into your incident management lifecycle. You’ll explore how to effectively document the response process, ensuring evidence is preserved and insights are clearly communicated to both technical and executive audiences. You’ll learn how to conduct a structured post-incident review that goes beyond what happened—to uncover why it happened, how it was handled, and what must change moving forward. Most importantly, you’ll understand how to institutionalise the “lessons learned” to evolve your security posture, improve detection and response capabilities, and reduce the likelihood and impact of future incidents. By the end of this topic, you’ll have the tools to transform setbacks into strategic wins—making each incident a catalyst for a stronger, smarter, and more cyber-resilient organisation.