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    • Hotel Management

    Hotel Management Courses Online

    Master hotel management for running successful hotels. Learn about front office operations, housekeeping, food and beverage management, and guest services.

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    Explore the Hotel Management Course Catalog

    • E

      ESSEC Business School

      Hotel Management: Distribution, Revenue and Demand Management

      Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Demand Planning, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Business Modeling, Direct Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      S

      Starweaver

      Hospitality Luxury Brand Management

      Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Revenue Management, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      131 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      Università Bocconi

      Food & Beverage Management

      Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Innovation, Brand Management, Growth Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Mastering Hotel Financials

      Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Financial Statements, Hospitality, Hotel Operations, Financial Analysis, Performance Measurement, Financial Management, Budgeting, Income Statement, Key Performance Indicators (KPIs), Benchmarking, Financial Accounting, Balance Sheet, Cash Flows, FinTech, Crisis Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Introduction to Events Management

      Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Planning, Operations Management, Coordinating, Budgeting, Promotional Strategies, Vendor Management, Marketing Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      206 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of London

      The Manager's Toolkit: A Practical Guide to Managing People at Work

      Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, Leadership and Management, Leadership, Performance Management, Business Leadership, Interviewing Skills, Compensation Management, Recruitment, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New AI skills
      New AI skills
      G

      Google

      Google Project Management:

      Skills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      128K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of California, Irvine

      Conflict Management

      Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Social Skills, Interpersonal Communications, Communication Strategies, Mediation, De-escalation Techniques, Verbal Communication Skills, Diversity Awareness, Tactfulness, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Collaboration, Leadership, Organizational Effectiveness

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Microsoft

      Microsoft Program Management

      Skills you'll gain: Earned Value Management, Stakeholder Management, Program Management, Agile Project Management, Stakeholder Engagement, Project Management Office (PMO), Agile Methodology, Project Performance, Project Schedules, Virtual Teams, Team Building, Conflict Management, Change Management, Project Management Life Cycle, Procurement, Team Management, Solution Delivery, Cost Management, Return On Investment, Leadership and Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      U

      Università Bocconi

      Management of Fashion and Luxury Companies

      Skills you'll gain: Retail Store Operations, Brand Management, Digital Media Strategy, Global Marketing, Financial Reporting, Communication Strategies, Market Opportunities, Marketing Management, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Storytelling, Market Trend, Product Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    Hotel Management learners also search

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    1234…676

    In summary, here are 10 of our most popular hotel management courses

    • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
    • Hospitality Luxury Brand Management: Starweaver
    • Food & Beverage Management: Università Bocconi
    • Hotel Front Office Operations: Dubai College of Tourism
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • Mastering Hotel Financials: Starweaver
    • Introduction to Events Management : Coursera Instructor Network
    • The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London
    • Google Project Management:: Google
    • Conflict Management: University of California, Irvine

    Skills you can learn in Business Strategy

    Modeling (25)
    Market (economics) (21)
    Plan (19)
    Planning (16)
    Strategic Management (16)
    Business Model (13)
    Operations Management (13)
    Analytics (12)
    Evaluation (12)
    Project Management (11)
    Supply Chain (10)
    Decision-making (9)

    Frequently Asked Questions about Hotel Management

    Hotel management involves tending to a variety of tasks that ensure a hotel operates smoothly. Responsibilities such as onboarding staff, handling finances, and monitoring performance may all fall under hotel management. Although this is often a behind-the-scenes role, hotel managers will occasionally interact with guests as well.‎

    If you're a motivated individual with great organizational skills and a knack for leadership, you could excel as a hotel manager. Hotel managers need to balance the ability to listen to employees and guests with the ability to make important decisions. Whether you're instructing staff or listening to customer complaints, you'll need to be patient and empathic. Being comfortable with delegating tasks and taking responsibility for failures is also essential.‎

    Learning about hotel management can help you prepare for a managerial position in the hospitality field. In this role, your duties may include everything from overseeing staff to promoting the hotel to maintaining financial records. As of 2021, the average annual salary for a hotel manager in the US is around $50,000; however, factors such as the location and quality of the hotel will have a strong influence on overall pay.

    Hotel managers may work in businesses of various sizes, ranging from a local bed-and-breakfast to a large-scale, luxury hotel in a big city. The size of the facility will determine the full scope of the manager's duties.‎

    Online courses can help you learn skills that are essential to hotel management, including how to apply revenue management tactics and work with online travel agents. Other courses dive into related topics, such as the importance of food and beverage management, to give you a thorough understanding of different aspects of hotel management.‎

    Online Hotel Management courses offer a convenient and flexible way to enhance your knowledge or learn new Hotel Management skills. Choose from a wide range of Hotel Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Hotel Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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