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Results for "customer and client support"
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Help Desk Support, Hardware Troubleshooting, System Support, Data Storage, Interviewing Skills, Information Technology, Wireless Networks, Customer Service
Status: Free TrialJohns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
Status: Free TrialSkills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Network Troubleshooting, Cloud Management, Role-Based Access Control (RBAC), Load Balancing, Data Storage Technologies, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Technical Support, Azure Active Directory, Computer Systems, Security Strategy, Disaster Recovery, Network Security, Network Protocols
In summary, here are 10 of our most popular customer and client support courses
- Google IT Support: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Microsoft IT Support Specialist: Microsoft
- CVS Health Call Center Customer Service: CVS Health
- Introduction to Customer Service: CVS Health
- AWS Cloud Support Associate: Amazon Web Services
- IBM IT Support: IBM
- Healthcare IT Support: Johns Hopkins University
- Technical Support Fundamentals: Google
- Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
