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Results for "customer experience strategy (cx)"
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Hosting, Cloud Engineering, OpenAI, Cloud Solutions, Cloud Computing, Generative AI, Big Data, Data Analysis, Data Science, ChatGPT, Natural Language Processing, Business
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Microservices, Process Analysis
University of Virginia
Skills you'll gain: Intellectual Property, Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Value Propositions, Market Dynamics, Competitive Analysis, Computing Platforms
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Strategic Planning, Strategic Leadership, Business Transformation, Technology Strategies, Competitive Analysis, Global Marketing, Market Share
The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, User Feedback, Product Testing, Customer Insights
- Status: Free Trial
Skills you'll gain: User Experience Design, Cross Platform Development, Responsive Web Design, UI/UX Strategy, Web Design, Artificial Intelligence, Design Thinking, Usability Testing, User Research, Prototyping, Professional Development
IE Business School
Skills you'll gain: Competitive Analysis, Business Strategy, Economics, Market Dynamics, Business Economics, Strategic Thinking, Market Analysis, Strategic Planning, Strategic Marketing, Resource Management, Business Process
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Software Installation, Development Environment
University of Pennsylvania
Skills you'll gain: Design Thinking, Performance Measurement, Innovation, Entrepreneurship, Business Modeling, Project Performance, Strategic Thinking, Project Design, Organizational Structure, Needs Assessment, Growth Strategies, Market Analysis
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- Key Technologies for Business: IBM
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Call Center Customer Service: CVS Health
- Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
- Digital Business Strategy: University of Virginia
- Strategic Management: Copenhagen Business School
- Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
- Design a User Experience for Social Good & Prepare for Jobs: Google
- Foundations of Strategy: IE Business School
- Create Customer Support Data with Google Sheets: Coursera Project Network