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Results for "customer relationship management (crm) software"
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Management, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, DevOps, Customer Analysis, Innovation, Analytics
- Status: Preview
University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Marketing, Demand Planning, Financial Forecasting, Market Share, Target Market, Financial Analysis, Hospitality, Marketing Channel, Business Modeling
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Preview
University of Virginia
Skills you'll gain: Planning, Project Planning, Earned Value Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Milestones (Project Management), Project Schedules, Risk Analysis, Dependency Analysis, Agile Methodology, Kanban Principles
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Preview
S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Supply Chain
- Status: Free Trial
University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Supply Chain Management: Rutgers the State University of New Jersey
- Digital Product Management: University of Virginia
- Foundations of Software Testing and Validation: University of Leeds
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Branding and Customer Experience: IE Business School
- Introducción a CRM con HubSpot: Coursera Project Network
- GenerativeAI for Customer Success: Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Fundamentals of Project Planning and Management: University of Virginia
- GenAI for Customer Service Representatives: Coursera Instructor Network