Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Product Management, Product Lifecycle Management, Generative AI, Product Development, Product Roadmaps, Product Improvement, Product Design, Prototyping, ChatGPT, Go To Market Strategy, Customer Insights, Prompt Engineering, Market Research, Content Creation, Competitive Analysis

Skills you'll gain: Version Control, GitHub, Git (Version Control System), HTML and CSS, Interactive Design, Web Design and Development, Web Content Accessibility Guidelines, Application Deployment, Browser Compatibility, Responsive Web Design, Front-End Web Development, User Story, Software Testing, Semantic Web, Debugging, Information Architecture

Skills you'll gain: Agile Project Management, Meeting Facilitation, Agile Methodology, Team Leadership, Team Building, Conflict Management, Leadership, Kanban Principles, Teamwork, Coaching, Decision Making, Root Cause Analysis, Constructive Feedback, Active Listening

Skills you'll gain: User Interface (UI), Real Time Data, Software Design, Development Environment, User Interface (UI) Design, Data Import/Export, Application Development, Data Entry, File Management, Program Development, Data Management

Skills you'll gain: Conflict Management, Composure, Disciplinary Procedures, People Management, Expectation Management, Leadership and Management, Organizational Leadership, Emotional Intelligence, Employee Performance Management, Business Leadership, Employee Engagement, Employee Retention, Human Resource Strategy, Compassion, Coaching

Skills you'll gain: Motivational Interviewing, Behavioral Health, Mental and Behavioral Health, Behavior Management, Research, Scientific Methods, Learning Theory, Psychology, Experimentation, Goal Setting

Skills you'll gain: Usability Testing, Figma (Design Software), Mockups, Graphic and Visual Design, Design Elements And Principles, User Experience Design, User Interface (UI) Design, Prototyping, UI Components, Typography, Color Theory, Animations

Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

Skills you'll gain: Adobe InDesign, Collaboration, Collaborative Software, Style Guides, Document Management, File Management, Design Reviews, User Feedback, Branding, Version Control

Skills you'll gain: Deductive Reasoning, Logical Reasoning, Persuasive Communication, Security Awareness, Media and Communications, Correlation Analysis, Probability & Statistics, Appeals

Skills you'll gain: Rapport Building, Growth Mindedness, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Verbal Communication Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability