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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Engineering: Secure Software Specifications

      Skills you'll gain: Requirements Elicitation, Software Design Documents, Requirements Analysis, Security Requirements Analysis, Mockups, User Story, Interviewing Skills, User Requirements Documents, Storyboarding, Functional Requirement, Goal Setting, Software Development Methodologies, Software Documentation, Agile Methodology, Business Requirements, Unified Modeling Language, Risk Management Framework, System Requirements, Functional Specification, Meeting Facilitation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      845 reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Getting Started with Data Analytics on AWS

      Skills you'll gain: Descriptive Analytics, Analytics, Data Analysis, Dashboard, Data Literacy, AWS Identity and Access Management (IAM), Data Visualization, Amazon Web Services, Big Data, Amazon S3, Business Intelligence, Cloud Computing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      898 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft PL-300 Exam Preparation and Practice

      Skills you'll gain: Power BI, Microsoft Copilot, Data Visualization Software, Data Storytelling, Data Modeling, Interactive Data Visualization, Data Analysis, Microsoft Power Platform, Microsoft Azure, Extract, Transform, Load, Data Transformation, Data Cleansing, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      490 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Business and Marketing Strategies

      Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Marketing Planning, Strategic Marketing, Manufacturing Operations, Marketing Strategy and Techniques, Operational Efficiency, Consumer Behaviour, Competitive Analysis, Marketing, Business Ethics, Marketing Psychology, Social Sciences, International Relations, Culture, Business Management, Business, Marketing Analytics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      364 reviews

      Beginner · Specialization · 3 - 6 Months

    • J

      Johns Hopkins University

      Reducing Gun Violence in America: Evidence for Change

      Skills you'll gain: Injury Prevention, Public Safety and National Security, Social Justice, Criminal Investigation and Forensics, Public Health, Public Policies, Policy Analysis, Health Policy, Safety and Security, Law, Regulation, and Compliance, Community Health, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      306 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Promotional Video using Canva

      Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Marketing Materials, Presentations, Promotional Materials, Social Media Campaigns, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Maryland, College Park

      The Cycle: Management of Successful Arts and Cultural Organizations

      Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Strategies, Growth Strategies, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      727 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      554 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google - Spectrum Sharing

      Become a CBRS Certified Professional Installer by Google

      Skills you'll gain: Wireless Networks, Technical Communication, Software Installation, Key Management, Network Infrastructure, System Implementation, System Configuration, Telecommunications, Record Keeping, Data Entry

      4.5
      Rating, 4.5 out of 5 stars
      ·
      214 reviews

      Mixed · Course · 1 - 3 Months

    • R

      Rutgers the State University of New Jersey

      Influencer Marketing Strategy

      Skills you'll gain: Social Media Strategy, Social Media Campaigns, Content Marketing, Social Media, Marketing Effectiveness, Digital Media Strategy, Marketing Strategies, Campaign Management, Return On Investment, Key Performance Indicators (KPIs), Drive Engagement, Marketing Budgets, Brand Awareness, Influencing, Customer Engagement, Marketing Analytics, Content Creation, Presentations, Target Audience

      4.3
      Rating, 4.3 out of 5 stars
      ·
      189 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      International Business

      Skills you'll gain: International Finance, Risk Analysis, Supply Chain Management, Business Risk Management, Economic Development, Strategic Sourcing, Market Opportunities, Cultural Sensitivity, Marketing Strategies, Procurement, Human Resources Management and Planning, B2B Sales, Cultural Diversity, Corporate Sustainability, Law, Regulation, and Compliance, Business Strategy, Business, Growth Strategies, Vendor Management, Entrepreneurship

      4.8
      Rating, 4.8 out of 5 stars
      ·
      449 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Pricing Strategy

      Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…313233…293

    In summary, here are 10 of our most popular customer service courses

    • Requirements Engineering: Secure Software Specifications: University of Colorado System
    • Getting Started with Data Analytics on AWS: Amazon Web Services
    • Microsoft PL-300 Exam Preparation and Practice: Microsoft
    • Business and Marketing Strategies: University of London
    • Reducing Gun Violence in America: Evidence for Change: Johns Hopkins University
    • Create a Promotional Video using Canva: Coursera Project Network
    • The Cycle: Management of Successful Arts and Cultural Organizations: University of Maryland, College Park
    • Create your e-commerce store with Shopify: Coursera Project Network
    • Become a CBRS Certified Professional Installer by Google: Google - Spectrum Sharing
    • Influencer Marketing Strategy: Rutgers the State University of New Jersey

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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