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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • U

      Universitat Autònoma de Barcelona

      English for Teaching Purposes

      Skills you'll gain: Lecturing, Language Competency, English Language, Verbal Communication Skills, Higher Education, Language Learning, Professional Development, Stress Management, Collaboration, Vocabulary, Train The Trainer, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      609 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering

      Skills you'll gain: Software Design Patterns, Requirements Analysis, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      516 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Competitive Analysis, Market Research, User Story, Product Roadmaps, Competitive Intelligence, Usability, Persona Development, Product Development, Market Analysis, New Product Development, Product Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Business Research, Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Strategy, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • J

      Johns Hopkins University

      The Unix Workbench

      Skills you'll gain: GitHub, Unix Shell, Unix, Git (Version Control System), Unix Commands, Version Control, Bash (Scripting Language), Command-Line Interface, Cloud Computing, Shell Script, Linux, Mac OS, Scripting, Programming Principles, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

      4.6
      Rating, 4.6 out of 5 stars
      ·
      405 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 4: Financing and Profitability

      Skills you'll gain: Entrepreneurial Finance, Business Valuation, Entrepreneurship, Private Equity, Business Modeling, Financial Modeling, Finance, Sales Presentations, Investments, Financial Analysis, Mergers & Acquisitions, Fundraising and Crowdsourcing, Presentations, Business Development, Business Strategies, Cash Flows, Customer Retention, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      819 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      What is Corruption: Anti-Corruption and Compliance

      Skills you'll gain: Compliance Management, Law, Regulation, and Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Ethical Standards And Conduct, Risk Management, Due Diligence, Employee Training, Operations Management, Strategic Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      630 reviews

      Mixed · Course · 1 - 4 Weeks

    • T

      Technion - Israel Institute of Technology

      Nanotechnology and Nanosensors, Part1

      Skills you'll gain: Engineering, Scientific, and Technical Instruments, Semiconductors, Innovation, Chemical and Biomedical Engineering, Emerging Technologies, Chemistry, Electronics, Medical Equipment and Technology, Laboratory Research, Chemical Engineering, Creative Design, Biochemistry

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Concepts, Part 1

      Skills you'll gain: Distributed Computing, NoSQL, Operating Systems, Apache Cassandra, Cloud Computing, Systems Design, Data Storage Technologies, Apache Hadoop, Database Theory, Algorithms, Theoretical Computer Science, Scalability, C++ (Programming Language), Network Protocols

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, Human Resources Management and Planning, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Marketing Strategies, Customer Insights, Performance Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      390 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data Integration and Processing

      Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • English for Teaching Purposes: Universitat Autònoma de Barcelona
    • Software Engineering: The Hong Kong University of Science and Technology
    • Microsoft AI Product Manager: Microsoft
    • The Unix Workbench: Johns Hopkins University
    • GenAI for Executives & Business Leaders: An Introduction: IBM
    • Entrepreneurship 4: Financing and Profitability: University of Pennsylvania
    • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
    • What is Corruption: Anti-Corruption and Compliance: University of Pennsylvania
    • Nanotechnology and Nanosensors, Part1: Technion - Israel Institute of Technology
    • Cloud Computing Concepts, Part 1: University of Illinois Urbana-Champaign

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