• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      كيفية تقييم أداء حملتك الإعلانية على موقع بنترست

      Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Report Writing, Performance Analysis, Marketing Analytics, Digital Marketing, Marketing Management

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Configuring MongoDB Atlas with BigQuery Dataflow Templates

      Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      AWS Step Functions – Automate Complex Tasks with Workflows

      Skills you'll gain: Amazon Web Services, Debugging, Business Process Automation, Automation, AWS Identity and Access Management (IAM), Serverless Computing, Dataflow, Amazon DynamoDB, API Gateway, JSON

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Créer une enquête de satisfaction client avec Typeform

      Skills you'll gain: User Feedback, Customer Insights, Employee Surveys, Customer Analysis, Customer experience improvement, Personalized Service, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, Project Design

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Créer un diagramme de Brainstorming avec Creately

      Skills you'll gain: Brainstorming, Process Flow Diagrams, Ideation, Personalized Service, Data Import/Export, Data Visualization, Productivity Software, Account Management, Collaborative Software, Cloud Applications, Data Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Microsoft Sentinel Advanced Course - Secure Azure Like a Pro

      Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Infrastructure As A Service (IaaS), Continuous Integration, CI/CD, Continuous Deployment, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System), Automation

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Software Testing, Deployment, and Maintenance Strategies

      Skills you'll gain: Test Planning, User Acceptance Testing (UAT), Behavior-Driven Development, Software Quality Assurance, Data Migration, Software Testing, Acceptance Testing, Test Driven Development (TDD), Test Case, Release Management, Regression Testing, Quality Assurance, Test Automation, Application Deployment, Usability Testing, User Requirements Documents, Prototyping, Systems Analysis, Product Lifecycle Management, Process Flow Diagrams

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      فهم مستخدم فيسبوك المعتدل

      Skills you'll gain: Facebook, Target Audience, Customer Insights, Customer Analysis, Social Media, Social Media Marketing, Social Media Management, Content Performance Analysis, Market Analysis, Customer Engagement, Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Development, Deployment, and Cloud Integration

      Skills you'll gain: Application Deployment, Cloud Applications, ASP.NET, Microsoft Azure, Software Architecture, Authentications, .NET Framework, User Interface (UI), Microsoft Development Tools, User Interface (UI) Design, Application Development, Database Development, Maintainability, Model View Controller, Web Servers, Debugging, Data Validation

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Architecting with Google Kubernetes Engine: Foundations 简体中文

      Skills you'll gain: Kubernetes, Containerization, Cloud Infrastructure, Application Deployment, Google Cloud Platform, Docker (Software), Cloud Computing, Cloud Management, Microservices, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Automating Image Creation with HashiCorp Packer for DevOps

      Skills you'll gain: Terraform, Debugging, Infrastructure as Code (IaC), GitLab, Devops Tools, Multi-Cloud, CI/CD, Ansible, Cloud Platforms, Amazon Web Services, Software Installation, Command-Line Interface

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      HashiCorp Certified - Consul Associate Course

      Skills you'll gain: Authorization (Computing), Proxy Servers, Disaster Recovery, Configuration Management, Data Centers, Distributed Computing, Service Management, Data Store, Encryption, Scalability

      Intermediate · Course · 1 - 3 Months

    Customer Service learners also search

    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    Business Projects
    1…287288289…295

    In summary, here are 10 of our most popular customer service courses

    • كيفية تقييم أداء حملتك الإعلانية على موقع بنترست: Coursera Project Network
    • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
    • AWS Step Functions – Automate Complex Tasks with Workflows: Packt
    • Créer une enquête de satisfaction client avec Typeform: Coursera Project Network
    • Créer un diagramme de Brainstorming avec Creately: Coursera Project Network
    • Microsoft Sentinel Advanced Course - Secure Azure Like a Pro: Packt
    • Software Testing, Deployment, and Maintenance Strategies : IBM
    • فهم مستخدم فيسبوك المعتدل: Coursera Project Network
    • Advanced Development, Deployment, and Cloud Integration: Packt
    • Architecting with Google Kubernetes Engine: Foundations 简体中文: Google Cloud

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok