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    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • C

      Coursera Project Network

      كيفية استعمال التطبيق هبسبوت

      Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Data Interpretation & Insights: Exam & Recruitment Prep

      Skills you'll gain: Decision Making, Data Analysis, Analytical Skills, Logical Reasoning, Complex Problem Solving, Analysis, Data Synthesis, Business Analytics, Deductive Reasoning, Data Presentation

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 繁體中文

      Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Revolutionizing Finance: Mastering Blockchain Foundations

      Skills you'll gain: Blockchain, FinTech, Financial Systems, Financial Trading, Banking, Payment Systems, Business Solutions, Emerging Technologies, Ledgers (Accounting), Digital Assets, Innovation, Application Development, Cryptography, Transaction Processing, Computer Programming Tools

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      E2E Testing

      E2e Course Test Fixtures Learner Fireflies Source

      Skills you'll gain: Test Tools, Test Engineering, System Testing, Application Programming Interface (API), Test Planning, User Acceptance Testing (UAT), Acceptance Testing, Testability

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية استخدام ميل شامب

      Skills you'll gain: Registration, Employee Surveys, Email Marketing, User Feedback, Customer Relationship Management (CRM) Software, Customer Relationship Management, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Onboarding: Automating Employee Journeys

      Skills you'll gain: AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, Ethical Standards And Conduct, Document Management, ChatGPT, Employee Engagement, Data Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Stakeholder Management, Customer Relationship Management, Rapport Building, Customer Relationship Building, Sales Process, Influencing, Customer experience strategy (CX), Sales, Communication, Sales Strategy, Customer experience improvement, Performance Metric, Project Management, Persuasive Communication

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Perspectives in Digital Transformation: Financial Inclusion

      Skills you'll gain: Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Financial Services, Banking, Data-Driven Decision-Making, Customer experience improvement, Innovation, Human Capital

      Beginner · Course · 1 - 4 Weeks

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    1…228229230…239

    In summary, here are 10 of our most popular customer success courses

    • كيفية استعمال التطبيق هبسبوت: Coursera Project Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Data Interpretation & Insights: Exam & Recruitment Prep: Board Infinity
    • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
    • Revolutionizing Finance: Mastering Blockchain Foundations: Starweaver
    • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • كيفية استخدام ميل شامب: Coursera Project Network
    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • GenAI for Onboarding: Automating Employee Journeys: Coursera Instructor Network

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