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Explore the Customer Service Course Catalog
- Status: Free Trial
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Service Management, Scripting, Technical Support
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Integration, Data Quality, Data Transformation, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, Exploratory Data Analysis, MySQL, File Management, SQL, Application Programming Interface (API)
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
- Status: Free Trial
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Planning, Acceptance Testing, Software Quality Assurance
- Status: Free Trial
Skills you'll gain: OAuth, API Design, Restful API, API Gateway, Application Programming Interface (API), Cloud API, Continuous Deployment, CI/CD, Application Deployment, Google Cloud Platform, Application Lifecycle Management, Security Controls, Proxy Servers, Continuous Integration, Application Security, Software Design Documents, Middleware, Software Documentation, Network Security, Application Performance Management
- Status: Free Trial
Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Peer Review, Leadership
- Status: Free Trial
Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, Spreadsheet Software, Data Transformation, Data Literacy, Data Modeling, Data Visualization, Data Analysis, Business Intelligence
- Status: Free Trial
Skills you'll gain: Computer Systems, Business Software, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Microsoft 365, Artificial Intelligence, Cloud Computing
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Communication, Time Management
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Forecasting, Customer Demand Planning, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Production Planning, Planning, Trend Analysis, Decision Making, Microsoft Excel
- Status: Free Trial
Skills you'll gain: Cloud Services, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Configuration Management, CI/CD, Cloud Computing, Docker (Software), Containerization, Kubernetes, Load Balancing, System Monitoring, Scalability, Cloud Storage, DevOps, Automation, Infrastructure Architecture, Debugging
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Google Professional Workspace Administrator:Â Google Cloud
- Getting and Cleaning Data:Â Johns Hopkins University
- Pricing Strategy Optimization:Â University of Virginia
- Healthcare IT Support:Â Johns Hopkins University
- Software Testing and Automation:Â University of Minnesota
- Developing APIs with Google Cloud's Apigee API Platform:Â Google Cloud
- Engineering Project Management: Initiating and Planning:Â Rice University
- Microsoft Power BI and Power Platform for Productivity:Â Microsoft
- Introduction to Computers and Operating Systems and Security:Â Microsoft
- Interacting with Customers:Â CVS Health