Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity and Inclusion, Diversity Awareness, Intercultural Competence, Diversity Training, Human Resource Strategy, Employee Retention, Demography, Benchmarking, Social Justice, Cultural Diversity, Human Resources, Recruitment Strategies, Peer Review, Organizational Development, Workforce Development, Organizational Effectiveness, Program Evaluation, Organizational Change

Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Multimedia, Data Sharing

Skills you'll gain: Performance Measurement, Marketing Analytics, Digital Advertising, Target Audience, Marketing Planning, Key Performance Indicators (KPIs), Digital Marketing, E-Commerce, Social Media Marketing, Marketing Strategy and Techniques, Analysis, Market Opportunities, Goal Setting

Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics

Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce

Skills you'll gain: General Accounting, Technical Accounting, Accounting, Accounting Records, Financial Accounting, General Ledger, Accrual Accounting, Inventory Accounting, Balance Sheet, Fixed Asset, Accounts Receivable, Accounts Payable, Financial Statements

Skills you'll gain: Investments, Portfolio Management, Finance, Return On Investment, Behavioral Economics, Equities, Financial Market, Asset Management, Performance Analysis, Income Tax, Decision Making, Benchmarking

Skills you'll gain: Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Google Docs, Order Fulfillment

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Sales Presentation, Business Communication, Sales, Technical Sales, Interviewing Skills, Customer Relationship Building

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Business Reporting, Interactive Data Visualization, Data Storytelling, Data Modeling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales, Key Performance Indicators (KPIs)