Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Google Workspace, Collaborative Software, Internal Communications, Business Communication, Business Solutions, Communication

Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Marketing Collateral, User Accounts, Collaborative Software, Strategic Thinking, Market Analysis, Marketing Communications

Skills you'll gain: Collaborative Software, Education Software and Technology, Teaching, Content Creation

Skills you'll gain: Productivity, Organizational Skills, Collaborative Software, Time Management, Team Management, User Accounts, Data Management, Data Visualization

Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Management Software, Project Risk Management, Microsoft Teams, ChatGPT, Continuous Improvement Process

Skills you'll gain: Looker (Software), Systems Administration, Data Management, Team Management, Data Security, Collaborative Software, Scheduling, Administration, Management Reporting, Data Sharing, Customer Support, Auditing

Skills you'll gain: Mechanical Engineering, Construction, Construction Engineering, Civil Engineering, Hydraulics, Water Resources, Structural Engineering, Environmental Engineering, Construction Management, Energy and Utilities, Safety Training, Engineering Practices, Electrical Power

Skills you'll gain: System Configuration, Security Awareness, Mobile Security, Software Installation, Cybersecurity, Microsoft Windows, Command-Line Interface, Operating Systems, Desktop Support, Application Security, Mac OS, Unix, Unix Commands, Malware Protection, Network Administration, Network Troubleshooting, Network Support, Linux Commands, Hardware Troubleshooting, Firewall

Skills you'll gain: Business Modeling, Presentations, Collaborative Software, Business Architecture, Data Visualization, Entrepreneurship, Brainstorming, Value Propositions, Design Thinking, Graphic Design, Customer Analysis

Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Process Mapping, Brainstorming, Business Strategy, Data Visualization

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Engagement, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Product Requirements, Customer Advocacy, Agile Project Management, Delegation Skills, Sprint Retrospectives, Prioritization