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Explore the Customer Service Course Catalog
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Business Economics, Policy Analysis, Business, Behavioral Economics, Public Policies, Business Operations, Price Negotiation, Socioeconomics, Consumer Behaviour, Economics, Policy, and Social Studies, Business Strategy, Market Research, Competitive Analysis, Resource Allocation, Revenue Management, Decision Making, Market Analysis
Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Brand Awareness, Psychology, Magnetic Resonance Imaging
- Status: Free Trial
Google Cloud
Skills you'll gain: Feature Engineering, Prompt Engineering, Google Cloud Platform, Generative AI, Tensorflow, Keras (Neural Network Library), MLOps (Machine Learning Operations), Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Dataflow, Cloud Platforms, Data Management, Data Governance, Workflow Management, Application Deployment, Deep Learning, Applied Machine Learning, Machine Learning, Predictive Modeling
- Status: Free Trial
Skills you'll gain: Analytics, Business Analytics, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Data Literacy, Big Data, Data Storytelling, Statistical Analysis, Microsoft Excel, Data Visualization Software, R Programming
- Status: NewStatus: Free Trial
Skills you'll gain: UI/UX Research, Agile Software Development, User Experience, Wireframing, User Centered Design, Usability, Responsive Web Design, Agile Methodology, Design Thinking, Kanban Principles, User Flows, User Interface (UI) Design, User Experience Design, UI Components, Figma (Design Software), Agile Project Management, Usability Testing, Adobe XD, Prototyping, User Story
- Status: Free Trial
Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Microsoft Visio, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Project Management
- Status: Free Trial
Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Sales, Marketing Strategies, Market Trend, Process Optimization, Web Design and Development, Target Audience
- Status: Free Trial
LearnQuest
Skills you'll gain: User Story, Agile Methodology, Behavior-Driven Development, DevSecOps, Scaled Agile Framework, Backlogs, Agile Software Development, Test Driven Development (TDD), Sprint Planning, Kanban Principles, DevOps, Scalability, Risk Management, Agile Product Development, Agile Project Management, Continuous Integration, Lean Methodologies, Sprint Retrospectives, Scrum (Software Development), Management Reporting
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Entrepreneurship, Market Opportunities, Product Development, Ideation, Target Market, New Product Development, Competitive Analysis, Innovation, Business Planning, Strategic Thinking, Business Analysis, Analysis, Business Development, Needs Assessment, Customer Insights, Technology Strategies
- Status: Free Trial
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Health Care, Capacity Management
Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Public Cloud, AWS Identity and Access Management (IAM), Cloud Services, Cloud Computing, Cloud Platforms, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, Cloud Security, Amazon S3, Cloud Computing Architecture, Continuous Monitoring, Scalability
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Microeconomics Principles:Â University of Illinois Urbana-Champaign
- An Introduction to Consumer Neuroscience & Neuromarketing :Â Copenhagen Business School
- Machine Learning on Google Cloud:Â Google Cloud
- Data-driven Decision Making:Â PwC
- IBM UI/UX Designer:Â IBM
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Microsoft Business Analyst:Â Microsoft
- Make the Sale: Build, Launch, and Manage E-commerce Stores:Â Google
- Scrum Master Certification:Â LearnQuest
- Entrepreneurship 1: Developing the Opportunity:Â University of Pennsylvania