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Explore the Customer Service Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Forecasting, Cost Management, Operations Research, Statistical Methods
- Status: Free Trial
Multiple educators
Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Apache Spark, Database Systems, Feature Engineering, Data Integration, Infrastructure as Code (IaC), Data Management
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Risk Mitigation, Generative AI, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, Generative AI Agents, Business Priorities, Return On Investment, Data Strategy, Business Leadership, Goal Setting, Artificial Intelligence, Business Solutions, Ideation, Business Strategy, Scalability, Business Transformation, Business Ethics
- Status: NewStatus: Free Trial
Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, ChatGPT, OpenAI, Slack (Software), AI Personalization, Human Resources, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction
- Status: NewStatus: Free Trial
Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Strategic Decision-Making, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service
- Status: Free
DeepLearning.AI
Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness, Adaptability
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Success Management, Dashboard
- Status: Preview
Eindhoven University of Technology
Skills you'll gain: Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Performance Analysis, Big Data, Real Time Data, Data Science, Verification And Validation
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Goal Setting
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
- Inventory Management: University of California, Irvine
- DeepLearning.AI Data Engineering: DeepLearning.AI
- Generative AI for Executives and Business Leaders: IBM
- Generative AI for Workflow Automation: Edureka
- Supply Chain Analytics: Rutgers the State University of New Jersey
- AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
- Building Systems with the ChatGPT API: DeepLearning.AI
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network
- Representante de Ventas de HubSpot: HubSpot Academy