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Results for "telemarketing"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Process, Sales Presentations, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Advertising Mail, Customer Relationship Building, Target Audience, Email Marketing, Telemarketing, Customer Retention, Event Management, Customer Engagement, Data-Driven Decision-Making, Promotional Strategies, Communication Strategies
Georgia Institute of Technology
Skills you'll gain: Presentations, Sales Presentations, Business Writing, Verbal Communication Skills, Business Correspondence, Public Speaking, Cultural Diversity, Professional Networking, Cultural Sensitivity, Vocabulary, Intercultural Competence, Business Communication, Communication, Interpersonal Communications, LinkedIn, Writing, Professionalism, Web Content, Interviewing Skills, Instagram
What brings you to Coursera today?
University of Washington
Skills you'll gain: Negotiation, Proposal Writing, Presentations, Verbal Communication Skills, Persuasive Communication, Event Planning, Business Writing, Peer Review, Business Planning, Business Correspondence, Meeting Facilitation, Communication Strategies, Public Speaking, Professional Networking, Data Visualization, Setting Appointments, Communication, Writing, Business Communication, Rapport Building
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Key Performance Indicators (KPIs), Target Audience, Marketing Planning, Social Media Strategy, Social Media Marketing, Content Marketing, Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Advertising Campaigns, Google Analytics
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Performance Metric, Content Marketing, Plan Execution, Social Media Management, Marketing, Marketing Strategies, Performance Measurement, Active Listening, Target Audience, Key Performance Indicators (KPIs), Social Media Content, Business Marketing, Marketing Planning, Network Analysis, LinkedIn, Facebook
University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Social Media, Business Communication, Customer Communications Management, Employee Surveys, Culture Transformation, Stakeholder Communications, Marketing Communications, Branding, Communication, Brand Management
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Emotional Intelligence, Competitive Analysis
What brings you to Coursera today?
In summary, here are 10 of our most popular telemarketing courses
- How to Sell: An Overview of Fundamental Selling Techniques:Â Coursera Instructor Network
- Customer Relationship Management:Â Starweaver
- Lesson | Telephone Language:Â Georgia Institute of Technology
- Annual Campaigns: Building a Case for Support:Â University of California, Davis
- Improve Your English Communication Skills:Â Georgia Institute of Technology
- Business English Communication Skills:Â University of Washington
- CVS Health Call Center Customer Service:Â CVS Health
- E-Marketing:Â University of California, Irvine
- Think Outside the Inbox: Email Marketing:Â Google
- Marketing con Redes Sociales: Tecnológico de Monterrey