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Results for "outbound calls"
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics
Status: Free TrialGoogle Cloud
Skills you'll gain: Storytelling, Video Production, Workflow Management, Photo/Video Production and Technology, Prompt Engineering, Video Editing, Google Workspace, Productivity Software, Google Sheets, Gmail, Generative AI, Project Planning, Multimedia, Media Production, Spreadsheet Software, Operational Efficiency, Writing, Collaboration, Business Communication, Project Management
Status: Free TrialVanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Email Marketing, Google Sheets, Workflow Management, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Brainstorming
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Business Communication, Rapport Building, Technical Communication, Communication, Communication Strategies, Marketing Communications
Status: Free TrialThe Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, English Language, Oral Expression, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Communication
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Routers, Verification And Validation
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: NewCoursera Instructor Network
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management, Automation, Analytics
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Valuation, Data Quality, Analytics, Workflow Management, Data Analysis, Asset Management
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion
Status: Free TrialSkills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, Performance Analysis, A/B Testing, Customer Retention, Key Performance Indicators (KPIs)
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
In summary, here are 10 of our most popular outbound calls courses
- Generative AI for Customer Support:Â IBM
- Gemini for Google Workspace:Â Google Cloud
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Global Business Communication:Â Starweaver
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Using BGP Policy Controls:Â Cisco Learning and Certifications
- CVS Health Call Center Customer Service:Â CVS Health
- GenAI for Inside Sales: Crafting Effective Outreach:Â Coursera Instructor Network
- Business Data Management and Communication:Â University of Illinois Urbana-Champaign
- Corporate Communications:Â University of California, Irvine
