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    Patient Care Courses Online

    Explore patient care courses on clinical skills, communication, and healthcare ethics. Prepare for roles in nursing, therapy, and patient advocacy.

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    Explore the Patient Care Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

      Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Human Resource Stewardship for Churches

      Skills you'll gain: Compensation Analysis, Performance Appraisal, Staff Management, Safety Training, Human Resources, Human Resource Management, Performance Management, Human Resources Management and Planning, Recruitment, Compensation and Benefits, Supervision, Cultural Diversity, Job Analysis, Goal Setting, Constructive Feedback

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Reporting with HubSpot

      Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Embajador de la Vacuna COVID: Cómo Hablar con los Padres

      Skills you'll gain: Parent Communication, Patient Education And Counseling, Infectious Diseases, Public Health and Disease Prevention, Pediatrics, Advocacy, Public Health, Persuasive Communication, Medical Science and Research, Interpersonal Communications, Rapport Building, Working With Children

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Strategic Healthcare Workforce Management

      Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Interviewing Skills, Needs Assessment, Employee Performance Management, Demand Planning, Forecasting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Finanziamento, sviluppo ed evoluzione delle infrastrutture

      Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Investment Banking, Cost Management, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Corporate Finance, Due Diligence, Corporate Sustainability, Emerging Technologies, Economics

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Maryland, College Park

      Public Health Leadership: Leadership in Crisis

      Skills you'll gain: Public Health, Health Care Administration, Crisis Intervention, Leadership, Health Disparities, Diversity Equity and Inclusion Initiatives, Community Health, Emergency Response, Adaptability, Communication

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      의료 서비스를 위한 시스템공학의 기초

      Skills you'll gain: Health Systems, Health Informatics, Healthcare Industry Knowledge, Medical Equipment and Technology, Health Care Administration, Systems Analysis, Systems Integration, Concept Of Operations, System Requirements, Interoperability, Requirements Analysis

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Integrating Specialized Body Functions

      Skills you'll gain: Nephrology, Urology, Gynecology, Anatomy, Neurology, Medical Terminology, Nursing, Biology, Pathology, Stress Management, Patient Evaluation, Pharmacology, Health Assessment

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular patient care courses

    • GenAI for Customer Service Teams: Coursera Instructor Network
    • كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك: Coursera Project Network
    • Human Resource Stewardship for Churches: Duke University
    • Sales Reporting with HubSpot: HubSpot Academy
    • Embajador de la Vacuna COVID: Cómo Hablar con los Padres: Johns Hopkins University
    • Strategic Healthcare Workforce Management: Northeastern University
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • Finanziamento, sviluppo ed evoluzione delle infrastrutture: Università Bocconi
    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Public Health Leadership: Leadership in Crisis: University of Maryland, College Park

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