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    • Hospitality Management

    Hospitality Management Courses Online

    Explore hospitality management for managing hotels, restaurants, and events. Learn about service excellence, operations, and hospitality marketing.

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    Explore the Hospitality Management Course Catalog

    • U

      University of Minnesota

      Managing Employee Performance

      Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Staff Management, Expectation Management, Organizational Effectiveness, Employee Engagement, Goal Setting, Culture Transformation, Organizational Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New AI skills
      New AI skills
      G

      Google

      Google Data Analytics

      Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      167K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Minnesota

      Human Resource Management: HR for People Managers

      Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Compensation Analysis, People Management, Payroll

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Business Foundations

      Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Michigan

      Leading People and Teams

      Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Motivational Skills, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Professional Networking, Business Leadership, Leadership Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      A

      Atlassian

      Agile with Atlassian Jira

      Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of London

      Brand Management: Aligning Business, Brand and Behaviour

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.6K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      IBM Program Manager

      Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Stakeholder Engagement, Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Change, Organizational Strategy, Agile Project Management, Risk Management, Governance, Earned Value Management, Cost Management, Team Building, Project Management, Project Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • R

      Rutgers the State University of New Jersey

      Supply Chain Logistics

      Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Google IT Automation with Python

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Test Automation, CI/CD, Cloud Infrastructure, Cloud Computing, Technical Communication, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Computer Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      48K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Project Management

      Skills you'll gain: Earned Value Management, Stakeholder Engagement, Project Closure, Stakeholder Management, Team Performance Management, Team Building, Agile Methodology, Risk Analysis, Agile Project Management, Stakeholder Communications, Project Management Institute (PMI) Methodology, Systems Thinking, Project Risk Management, Project Implementation, Project Performance, Project Planning, Team Management, Virtual Teams, Project Schedules, Project Management Life Cycle

      4.7
      Rating, 4.7 out of 5 stars
      ·
      415 reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular hospitality management courses

    • Managing Employee Performance: University of Minnesota
    • Google Data Analytics: Google
    • Human Resource Management: HR for People Managers: University of Minnesota
    • Business Foundations: University of Pennsylvania
    • Leading People and Teams: University of Michigan
    • Agile with Atlassian Jira: Atlassian
    • Brand Management: Aligning Business, Brand and Behaviour: University of London
    • IBM Program Manager: IBM
    • Supply Chain Logistics: Rutgers the State University of New Jersey
    • Investment Management: University of Geneva

    Frequently Asked Questions about Hospitality Management

    Hospitality management is the job industry of overseeing hotels, resorts, restaurants, casinos, and other similar places that are a part of the tourism industry. Those who work in this industry make sure these places are running smoothly and appear welcoming to guests at all times, all while making a profit. For example, if you're the hospitality manager at a hotel, you may be in charge of all of the other departments—like the front desk, housekeeping, the spa, bars or restaurants, maintenance, and the concierge—and making sure they all work efficiently and seamlessly to make a guest's stay as pleasant as possible.‎

    Taking courses online can help you find a career in the hospitality management industry by exposing you to the business skills you need to work in hotel management, for instance. A food and beverage management course is ideal for anyone who wants to get into restaurant management or open their own eatery. Ultimately, most hospitality management courses and degrees can provide you with an education in business with a concentration in hospitality.‎

    Anyone who wants to work in hospitality management should be a people person. You'll spend your days overseeing employees, greeting guests, and answering questions and complaints—and you'll need to do it all with a smile. You must work well under pressure and be willing to work hard and put in extra hours since hotels and resorts are open 24/7, and you must be a good decision-maker. When a guest or staff member comes to you with an urgent problem, there is little time to think over your answer. You'll also need to be a good communicator so you can delegate tasks to staff members and greet guests from all over the world. However, you'll need to have a mind for business, sales, and marketing at the same time, so you can keep the hotel or resort thriving.‎

    Hotel and resort managers—also called lodging managers—are probably the first careers that come to mind when you think of hospitality management, but there are several other options in the tourism and hospitality industry. You might become an event organizer for private companies, public agencies, and nonprofit organizations. You can work as a travel agent, either for a company or by starting your own agency. You can also work as a travel attendant on cruise ships or for airlines. If you like to travel yourself, you may want to become an entertainment manager for a band or artist. You may prefer the food industry—studying hospitality management can help you manage a restaurant. Many people who study hospitality management go on to become entrepreneurs themselves, opening their own hotels, resorts, and restaurants.‎

    Online Hospitality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Hospitality Management skills. Choose from a wide range of Hospitality Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Hospitality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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