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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • U

      University of Leeds

      Foundations of Software Testing and Validation

      Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción al marketing en redes sociales

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Management, Persona Development, Digital Media Strategy, Content Marketing, Marketing, Marketing Strategies, Facebook, Instagram, Goal Setting, Key Performance Indicators (KPIs), Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      853 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      OpenAI GPTs: Creating Your Own Custom AI Assistants

      Skills you'll gain: Generative AI, AI Personalization, ChatGPT, Personalized Service, Artificial Intelligence, Prompt Engineering, Expense Management, Productivity Software, Travel Arrangements, Innovation, Scenario Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      446 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building AI Cloud Apps with Microsoft Azure

      Skills you'll gain: Cloud Development, Image Analysis, Anomaly Detection, Prompt Engineering, Microsoft Copilot, Microsoft Azure, Cloud Storage, Data Storage, Cloud Applications, Text Mining, Microsoft Development Tools, Unsupervised Learning, Data Storage Technologies, Natural Language Processing, Cloud Hosting, Continuous Deployment, Data Ethics, Computer Vision, Cloud Computing, Machine Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      499 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      Architecting Solutions on AWS

      Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, Software Architecture, API Gateway, Hybrid Cloud Computing, Multi-Tenant Cloud Environments, Information Technology Architecture, Cloud Computing, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, Amazon CloudWatch, AWS Kinesis, Data Analysis, Data Visualization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      506 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      Erasmus University Rotterdam

      Introduction to Economic Theories

      Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Financial Systems, Economics, Economic Development, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Social Sciences, Socioeconomics, Supply And Demand, Behavioral Economics, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      361 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Excellence

      Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Supply Chain, Manufacturing Operations, Strategic Sourcing, Operations Management, Financial Statement Analysis, Warehouse Management, Forecasting, Supply Chain Planning, Business Operations, Materials Management, Inventory Management System, Transportation Management, Procurement, Supply Chain Systems, Financial Analysis, Cash Flows, Warehouse Operations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      534 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Career Coach and Navigator

      Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Customer Relationship Building, Professional Development, Diversity and Inclusion, Workforce Development, Recruitment, Ethical Standards And Conduct, Relationship Management, Active Listening, Telecommuting, Needs Assessment, Employee Onboarding, Empathy, Human Services

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      398 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      672 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

      Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Leverage Data Science for a More Agile Supply Chain

      Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Cost Reduction

      4.5
      Rating, 4.5 out of 5 stars
      ·
      447 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Analytics Essentials

      Skills you'll gain: Supply Chain, Supply Chain Management, Supplier Performance Management, Analytics, Business Analytics, Data Analysis, Competitive Analysis, Job Analysis, Inventory and Warehousing, Demand Planning, Data-Driven Decision-Making, Logistics, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Foundations of Software Testing and Validation: University of Leeds
    • Introducción al marketing en redes sociales: Meta
    • OpenAI GPTs: Creating Your Own Custom AI Assistants: Vanderbilt University
    • Building AI Cloud Apps with Microsoft Azure: Microsoft
    • Architecting Solutions on AWS: Amazon Web Services
    • Introduction to Economic Theories: Erasmus University Rotterdam
    • Supply Chain Excellence: Rutgers the State University of New Jersey
    • Goodwill® Career Coach and Navigator: Goodwill Industries International
    • Cost and Economics in Pricing Strategy: University of Virginia
    • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship: University of Maryland, College Park

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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