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Results for "customer relationship management (crm) software"
Coursera Project Network
Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning
- Status: NewStatus: Free Trial
AI Business School
Skills you'll gain: Agentic systems, Productivity, Sales Management, Business Process Automation, Automation, Artificial Intelligence, Business Technologies, Digital Transformation, Application Development, Ideation
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation
- Status: NewStatus: Free Trial
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Sales Enablement, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: Free Trial
West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
- Status: Free Trial
LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Import/Export, Data Cleansing, Data Management, Data Storytelling, Business Reporting, Data Visualization, Data Sharing, Workflow Management, Data Security, Scheduling
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, User Accounts, Editing
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Sales Enablement, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
- Status: New
Skills you'll gain: Salesforce, Data Ethics, Workflow Management, Customer Relationship Management, Generative AI, Artificial Intelligence, Business Process Automation, Predictive Modeling, Data Security, Data Modeling, Automation
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Create a buyer persona diagram for businesses with Creately: Coursera Project Network
- Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
- AI agents and creator tools for sales professionals: AI Business School
- GenAI for Customer Communication: Coursera Instructor Network
- AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
- Account Management & Sales Force Design: West Virginia University
- Create Customer Personas in Canva: Coursera Project Network
- Data Management, Reports, and Dashboards: LearnKartS
- Create Customer Support Data with Microsoft Excel: Coursera Project Network