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    Results for "customer complaint resolution"

    • C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Analysis of Business Problems

      Skills you'll gain: Financial Analysis, Financial Statement Analysis, Business Analysis, Organizational Effectiveness, Working Capital, Market Share, Strategic Decision-Making, Marketing, Business Management, Complex Problem Solving, Decision Making, Business Strategy, Management Consulting, Analysis, Consumer Behaviour, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      150 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Information Technology, Business Strategy, Design Thinking, Process Design, Large Language Modeling, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, User Story

      4.6
      Rating, 4.6 out of 5 stars
      ·
      669 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Business Performance with Google Forms

      Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      559 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      92 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Créer une enquête de satisfaction clients

      Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing, Business Communication

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding and Customer Experience

      Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      539 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      959 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1…789…164

    In summary, here are 10 of our most popular customer complaint resolution courses

    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
    • Analysis of Business Problems: IESE Business School
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Customer-Centric IT Strategy: University of Virginia
    • Improve Business Performance with Google Forms: Coursera Project Network
    • Creative Design, Prototyping, and Testing: University of Maryland, College Park
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Créer une enquête de satisfaction clients: Coursera Project Network
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Branding and Customer Experience: IE Business School

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