Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information

Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information

Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib

Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Market Dynamics, Innovation, Product Design, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour

Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation

Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication