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Results for "customer complaint resolution"
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Management, Help Desk Support, Service Level, Technical Support, Cloud Services, Technical Communication, Issue Tracking, File Management, Incident Management, Personally Identifiable Information, Data Cleansing
Google Cloud
Skills you'll gain: Record Keeping, Google Cloud Platform, Service Level, Cloud Management, Personally Identifiable Information, Technical Support, Identity and Access Management, Problem Management, Technical Communication
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies
- Status: Free Trial
IESE Business School
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Brand Management, Brand Marketing, Marketing Management, Product Marketing, Marketing Planning, Go To Market Strategy, Marketing Channel, Target Market, Customer Analysis, Communication Strategies, Consumer Behaviour, Value Propositions
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
- Status: Free Trial
Skills you'll gain: Auditing, Tax Compliance, Sales Tax, Tax, Compliance Auditing, Tax Laws, Business Risk Management, Standard Operating Procedure, Legal Risk, Risk Mitigation, Financial Regulation, Regulation and Legal Compliance, Regulatory Compliance, Financial Regulations, Litigation Support
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
In summary, here are 10 of our most popular customer complaint resolution courses
- Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud
- Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
- Customer Value, Acquisition, and Retention: University of Maryland, College Park
- Marketing: Customer Needs and Wants: IESE Business School
- Preparing for Your Retail Customer Service Role: CVS Health
- التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
- GST - Audit, assessment and litigation: PwC India
- Dell Technologies Customer Service for Technical Support: Dell
- Managing Conflict: Packt
- Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud