• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Conflict Resolution Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tools for Data Science

      Skills you'll gain: Jupyter, Data Visualization Software, Data Science, GitHub, Big Data, R Programming, Statistical Programming, Application Programming Interface (API), Machine Learning, Cloud Computing, Git (Version Control System), Version Control, Other Programming Languages, Query Languages

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      High Performance Collaboration: Leadership, Teamwork, and Negotiation

      Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Professionalism in Allied Health

      Skills you'll gain: Healthcare Ethics, Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Cultural Diversity, Cultural Sensitivity, Professionalism, Professional Development, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Conscientiousness, Communication, Trustworthiness, Compassion, Empathy, Ethical Standards And Conduct, Medical Privacy, Medical Office Procedures

      4.8
      Rating, 4.8 out of 5 stars
      ·
      756 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Collaboration For Everyone

      Skills you'll gain: Decision Making, Public Speaking, Problem Solving, Positivity, Lecturing, Presentations, Storytelling, Optimism, Communication, Persuasive Communication, Strategic Decision-Making, Verbal Communication Skills, Complex Problem Solving, Critical Thinking and Problem Solving, Communication Strategies, Creative Problem-Solving, Empowerment, Brainstorming, Growth Mindedness, Independent Thinking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      72 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Teamwork Skills: Communicating Effectively in Groups

      Skills you'll gain: Conflict Management, Teamwork, Decision Making, Cooperation, Collaboration, Diversity Awareness, Mediation, Interpersonal Communications, Cultural Diversity, Communication, Creativity, Digital Communications, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of London

      Internal Displacement, Conflict and Protection

      Skills you'll gain: Social Justice, Conflict Management, Social and Human Services, Cultural Responsiveness, International Relations, Diversity Awareness, Social Work, Advocacy, World History, Law, Regulation, and Compliance, Storytelling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Principles of Management

      Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, People Management, Conflict Management, Project Management, Leadership Studies, Decision Making, Relationship Building, Organizational Strategy, Communication, Active Listening, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      541 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Patient Safety

      Skills you'll gain: Patient Safety, Stakeholder Engagement, Change Management, Conflict Management, Systems Thinking, Solution Design, Health Systems, Data Analysis, Corrective and Preventive Action (CAPA), Risk Analysis, Data Presentation, Safety Assurance, Nursing Management, Continuous Quality Improvement (CQI), Data Visualization Software, Risk Management, Patient Flow, Safety Training, Collaboration, Health Care

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of London

      Global Diplomacy: the United Nations in the World

      Skills you'll gain: Crisis Intervention, International Relations, Diplomacy, Advocacy, Human Services, Political Sciences, Social Justice, Public Policies, World History, Governance, Policy Analysis, Systems Thinking, Conflict Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Financial Planning for Young Adults

      Skills you'll gain: Financial Planning, Investments, Budgeting, Risk Management, Goal Setting, Loans, Finance, Insurance, Credit Risk

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation, and Conflict Resolution - Capstone Project

      Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Contract Negotiation, Cultural Diversity, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Process Design, Interpersonal Communications, Rapport Building, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      260 reviews

      Intermediate · Course · 1 - 3 Months

    Conflict Resolution learners also search

    Conflict Management
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    Business Calculus
    1…678…58

    In summary, here are 10 of our most popular conflict resolution courses

    • Tools for Data Science: IBM
    • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
    • Customer Service Fundamentals: Knowledge Accelerators
    • Professionalism in Allied Health: MedCerts
    • Collaboration For Everyone: Arizona State University
    • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder
    • Internal Displacement, Conflict and Protection: University of London
    • Principles of Management: Johns Hopkins University
    • Patient Safety: Johns Hopkins University
    • Global Diplomacy: the United Nations in the World: University of London

    Frequently Asked Questions about Conflict Resolution

    Conflict resolution courses cover a variety of topics essential for understanding and managing conflicts in various settings. These include the basics of conflict theory, communication skills, and negotiation techniques. Learners will explore topics such as mediation processes, cultural considerations in conflict resolution, and strategies for managing workplace conflicts. Advanced courses might cover areas like restorative justice, advanced negotiation strategies, and conflict resolution in international settings. Practical exercises and role-playing scenarios help learners apply these concepts to real-world conflicts, enhancing their ability to resolve disputes effectively.‎

    Choosing the right conflict resolution course depends on your current skill level and career aspirations. Beginners should look for courses that cover the basics of conflict theory, effective communication, and introductory negotiation techniques. Those with some experience might benefit from intermediate courses focusing on mediation, cultural considerations in conflict resolution, and advanced negotiation strategies. Advanced learners or professionals seeking specialized knowledge might consider courses on restorative justice, conflict resolution in international settings, or preparing for roles in mediation and arbitration. Reviewing course content, instructor expertise, and learner feedback can help ensure the course aligns with your goals.‎

    A certificate in conflict resolution can open up various career opportunities in human resources, law, education, and international relations. Common roles include mediator, conflict resolution specialist, HR manager, and negotiation consultant. These positions involve managing and resolving conflicts, facilitating negotiations, developing conflict resolution strategies, and promoting peaceful solutions. With the increasing importance of effective conflict management in various sectors, earning a certificate in conflict resolution can significantly enhance your career prospects and opportunities for advancement in fields such as corporate settings, non-profit organizations, legal services, and government agencies.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok