Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer experience strategy (cx)"
- Status: New
Coursera Instructor Network
Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Storytelling, Prioritization
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Branding, Logo Design, Brand Management, Target Audience, Consumer Behaviour, Value Propositions, Marketing, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Color Theory
- Status: Free Trial
Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Cloud Security, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Computing, Generative AI, Apache Hadoop, Product Lifecycle Management, Strategic Decision-Making, Cloud Storage, ChatGPT, Data Science
- Status: Free Trial
Google Cloud
Skills you'll gain: Large Language Modeling, Generative AI, Prompt Engineering, Data Ethics, Google Cloud Platform, Business Ethics, Application Development, Artificial Intelligence, Accountability, Compliance Training, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Governance, Organizational Effectiveness, Machine Learning Methods, Decision Making, Corporate Strategy
- Status: Free Trial
IE Business School
Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Marketing Budgets, Strategic Decision-Making, Brand Management, Brand Marketing, Customer experience strategy (CX), Price Negotiation, Product Management, Marketing Strategies, Retail Management, Marketing Channel, Strategic Marketing, Product Strategy, Merchandising, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
- Status: Free Trial
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Visualization, Database Design, MySQL, Presentations, Data Presentation, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, Data Visualization Software, Tableau Software, Excel Formulas, Data Analysis, Data Cleansing, Data Wrangling, Data Mining, Data Collection
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Business Development
- Status: Free TrialStatus: AI skills
Skills you'll gain: CI/CD, Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Continuous Integration, Linux Commands, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Git (Version Control System), Flask (Web Framework), DevOps, Jupyter, Grafana, Software Engineering, Application Development
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, Process Management, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Marketing, Marketing Planning, Peer Review, Corporate Finance
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- Advanced UX Strategies for Product Managers: Coursera Instructor Network
- Brand Identity and Strategy: IE Business School
- IBM & Darden Digital Strategy: IBM
- Introduction to Generative AI Learning Path: Google Cloud
- Marketing Mix Implementation: IE Business School
- CVS Health Call Center Customer Service: CVS Health
- Sales and CRM Overview: Salesforce
- Introduction to User Experience Design : Georgia Institute of Technology
- IBM Business Intelligence (BI) Analyst: IBM
- IBM AI Product Manager: IBM