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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Introduction to Business Analytics

      Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Descriptive Analytics, Predictive Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      426 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Workspace Core Services

      Skills you'll gain: Google Workspace, Gmail, Service Management, Scripting, Automation, Document Management, File Management, Collaborative Software, Configuration Management, Data Sharing, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Developer Associate (AZ-204) Exam Prep

      Skills you'll gain: Cloud Development, Microsoft Azure, Cloud Storage, Data Storage, Serverless Computing, Software Development, Cloud Security, Virtual Machines, Data Storage Technologies, CI/CD, Continuous Deployment, Development Environment, Cloud Management, Application Deployment, Cloud Applications, Data Security, Cloud Computing, Microsoft Power Automate/Flow, Event-Driven Programming, C# (Programming Language)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      263 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Certified Business Analysis Professional™ (CBAP®)

      Skills you'll gain: Process Analysis, Requirements Elicitation, Business Analysis, Risk Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Requirements Documents, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Process Improvement, Business Intelligence, Business Risk Management, Business Strategies, Financial Analysis, Performance Measurement, Systems Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      262 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Linux Fundamentals

      Skills you'll gain: Linux, Linux Commands, Linux Servers, File Management, Command-Line Interface, Operating Systems, Shell Script, Web Servers, IT Automation, Open Source Technology, Service Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      912 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud IAM and Networking for AWS Professionals

      Skills you'll gain: Google Cloud Platform, Amazon Web Services, Virtual Private Networks (VPN), Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, General Networking, Network Routing, Firewall, User Accounts, Virtual Machines, Load Balancing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Stanford University

      Love as a Force for Social Justice

      Skills you'll gain: Compassion, Interpersonal Communications, Social Justice, Communication, Empathy, Relationship Building, Liberal Arts, Social Sciences, Community and Social Work, Collaboration, Cultural Diversity, Creativity, Research, Psychology, Ethical Standards And Conduct, Neurology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      422 reviews

      Beginner · Course · 1 - 3 Months

    • B

      Board Infinity

      Quality Improvement and Management

      Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Quality Improvement, Customer experience improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights, Key Performance Indicators (KPIs)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Application Development using Microservices and Serverless

      Skills you'll gain: Application Deployment, OpenShift, Cloud Applications, Serverless Computing, Microservices, Istio, API Gateway, Restful API, Cloud Computing, IBM Cloud, Kubernetes, Application Development, Containerization, Software Architecture, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      369 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of California San Diego

      Algae Biotechnology

      Skills you'll gain: Life Sciences, Environmental Issue, Corporate Sustainability, Regulatory Requirements, Chemical and Biomedical Engineering, Biochemistry, Commercialization, Regulatory Affairs, Company, Product, and Service Knowledge, Production Process, New Product Development, Product Development, Environmental Engineering, Molecular, Cellular, and Microbiology, Biology, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      589 reviews

      Intermediate · Course · 1 - 3 Months

    • D

      Duke University

      Advertising and Society

      Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      962 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Introduction to Business Analytics: Tableau Learning Partner
    • Google Workspace Core Services: Google Cloud
    • Microsoft Azure Developer Associate (AZ-204) Exam Prep: Microsoft
    • Certified Business Analysis Professionalâ„¢ (CBAP®): Starweaver
    • Linux Fundamentals: LearnQuest
    • Google Cloud IAM and Networking for AWS Professionals: Google Cloud
    • Love as a Force for Social Justice: Stanford University
    • Quality Improvement and Management: Board Infinity
    • Application Development using Microservices and Serverless : IBM
    • Technical Support (IT) Case Studies and Capstone: IBM

    Skills you can learn in Marketing

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