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Explore the Customer Service Course Catalog
- Status: Free Trial
Google Cloud
Skills you'll gain: Digital Transformation, Cloud Services, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Business Transformation, Technology Strategies, Google Cloud Platform, Software As A Service, Platform As A Service (PaaS), Hybrid Cloud Computing, Cloud Security, Multi-Cloud
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Research Design, Data Analysis, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making
- Status: Free Trial
Skills you'll gain: OAuth, API Design, Restful API, API Gateway, Application Programming Interface (API), Cloud API, Continuous Deployment, CI/CD, Application Deployment, Google Cloud Platform, Application Lifecycle Management, Security Controls, Proxy Servers, Continuous Integration, Application Security, Software Design Documents, Middleware, Software Documentation, Network Security, Application Performance Management
- Status: Free Trial
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Enterprise Architecture, Information Technology, Project Management, Critical Thinking
- Status: Free Trial
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Planning, Acceptance Testing, Software Quality Assurance
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Wrangling, Data Integration, Data Quality, Data Transformation, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, Exploratory Data Analysis, MySQL, File Management, SQL, Application Programming Interface (API)
- Status: Free Trial
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Service Management, Scripting, Technical Support
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Communication, Time Management
- Status: Free Trial
Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, Spreadsheet Software, Data Transformation, Data Literacy, Data Modeling, Data Visualization, Data Analysis, Business Intelligence
- Status: Free Trial
Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Peer Review, Leadership
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Digital Transformation with Google Cloud:Â Google Cloud
- Market Research and Consumer Behavior:Â IE Business School
- Developing APIs with Google Cloud's Apigee API Platform:Â Google Cloud
- Information​ ​Systems: University of Minnesota
- Software Testing and Automation:Â University of Minnesota
- Pricing Strategy Optimization:Â University of Virginia
- Getting and Cleaning Data:Â Johns Hopkins University
- Google Professional Workspace Administrator:Â Google Cloud
- Healthcare IT Support:Â Johns Hopkins University
- Interacting with Customers:Â CVS Health