Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Digital Transformation, User Centered Design, Policy Development, Cybersecurity, Technology Strategies, Public Administration, Project Design, Data Integration, Governance, Human Resource Strategy, Program Evaluation, Process Improvement, Data Management, Interoperability

Skills you'll gain: Team Building, Project Controls, Project Scoping, Agile Project Management, Project Management, Risk Management, Sprint Planning, Team Leadership, Project Implementation, Requirements Management, Stakeholder Management, Stakeholder Communications, Lean Methodologies, Design Thinking

Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Higher Education, Course Development, Education and Training, Project Design, Adult Education, Entrepreneurship, Teaching, Training Programs, Pedagogy, Community Development, Curriculum Planning, Sustainability Reporting, Quality Management, Creative Problem-Solving, Problem Solving, Student Engagement, Instructional Strategies, Innovation, Collaboration

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning

Skills you'll gain: Emerging Technologies, Knowledge Transfer, Quality Assessment, Program Implementation, Verification And Validation, Workforce Development, Adult Education, On-The-Job Training, Training and Development, Innovation, Business Technologies, Program Evaluation, Professional Networking, Continuous Monitoring

Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis, Analysis

Skills you'll gain: Data Ethics, Artificial Intelligence, Google Cloud Platform, Open Source Technology, Machine Learning, Information Privacy, Data Quality, Data Validation

Skills you'll gain: Team Building, Agile Project Management, Sprint Planning, Agile Software Development, Backlogs, Team Management, Agile Methodology, Sprint Retrospectives, Project Risk Management, Project Management, Meeting Facilitation, Stakeholder Engagement, Continuous Improvement Process