Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

Skills you'll gain: Target Audience, Public Relations, Strategic Communication, Corporate Communications, Crisis Management, Marketing and Public Relations, Media Relations, Persuasive Communication, Marketing Effectiveness, Marketing Budgets, Persona Development, Campaign Management, Social Media, Stakeholder Management, Content Strategy, Business Technologies, Technology Strategies, Teamwork, Generative AI Agents, Ethical Standards And Conduct

Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

Skills you'll gain: Education Software and Technology, Collaborative Software

Skills you'll gain: Cyber Governance, Cyber Security Strategy, Cyber Security Policies, Threat Modeling, Cyber Risk, Audit Planning, Compliance Management, Cyber Security Assessment, Enterprise Security, Cybersecurity, ISO/IEC 27001, Auditing, Change Management, Governance, Vulnerability Assessments, NIST 800-53, Risk Management, Risk Mitigation, Regulation and Legal Compliance, Policy Analysis

Skills you'll gain: Engineering Calculations, Structural Engineering, Structural Analysis, Civil Engineering, Engineering Analysis, Construction, Conceptual Design, Environmental Engineering, Finite Element Methods, Hydraulics, Design

Skills you'll gain: Construction, Hydraulics, Civil Engineering, Water Resources, Environmental Engineering, Engineering Management, Electrical Power, Structural Engineering, Geospatial Information and Technology, Engineering Analysis

Skills you'll gain: Budget Management, Budgeting, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Event Management, Expense Management, Profit and Loss (P&L) Management, Financial Analysis, Revenue Forecasting

Skills you'll gain: Systems Thinking, Strategic Thinking, Forecasting, Strategic Decision-Making, Stakeholder Engagement, Organizational Strategy, Complex Problem Solving, Business Transformation, Business Strategy, Trend Analysis, Innovation, Creativity, Emerging Technologies

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management