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    Results for "customer communications management"

    • C

      Coursera Project Network

      Introduction to Project Management

      Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Schedules, Project Scoping, Work Breakdown Structure, Project Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Leading: Human Resource Management and Leadership

      Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Team Building, Organizational Strategy, Team Management, Leadership, Organizational Structure, Team Leadership, People Development, Business Leadership, Industrial and Organizational Psychology, Organizational Effectiveness, Leadership Development, Brand Management, Branding, Employee Engagement, Strategic Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.9K reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Construction Management Fundamentals

      Skills you'll gain: Construction Management, Bidding, Construction Estimating, Value Engineering, Project Controls, Construction, Project Closure, Project Schedules, Energy and Utilities, Cost Estimation, Construction Engineering, Commercial Construction, Risk Management, Leadership and Management, Project Management Life Cycle, Architecture and Construction, Engineering Management, Leadership Studies, Project Management, Leadership Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      66 reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IIMA - IIM Ahmedabad

      Leadership Skills

      Skills you'll gain: Leadership, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Empowerment, Communication, Relationship Building, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Investment Risk Management

      Skills you'll gain: Investment Management, Risk Management, Financial Analysis, Financial Management, Risk Analysis, Portfolio Management, Financial Market, Investments, Return On Investment, Statistics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Product Management: An Introduction

      Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, New Product Development, Value Propositions, Product Roadmaps, Stakeholder Management, Market Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      867 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Customer Engagement, Predictive Analytics, Customer Insights, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Large Language Modeling, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, Network Architecture, Network Protocols, OSI Models, Network Routing, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51K reviews

      Beginner · Course · 1 - 3 Months

    1…121314…795

    In summary, here are 10 of our most popular customer communications management courses

    • Introduction to Project Management: Coursera Project Network
    • Leading: Human Resource Management and Leadership: Macquarie University
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Innovation Management: Erasmus University Rotterdam
    • HubSpot: Working with a ticketing system : Coursera Project Network
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • Construction Management Fundamentals: University of Maryland, College Park
    • Leadership Skills: IIMA - IIM Ahmedabad
    • Investment Risk Management: Coursera Project Network
    • Product Management: An Introduction: IBM

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