Google vs. Microsoft vs. IBM: Which IT Support Certificate Fits Your Goals? [VIDEO]

Written by Coursera Staff • Updated on

Choose an IT support Professional Certificate that can help you reach your professional goals. Watch this video to learn which certificate fits your needs.


[Video thumbnail] Google vs. Microsoft vs. IBM

Choose an IT support Professional Certificate that can help you reach your professional goals. Whether you want to fast-track your career with Google, gain enterprise-level IT skills with Microsoft, or build versatile competencies you can use across many industries with IBM, you’ll find an option on Coursera.

With the Google IT Support Professional Certificate, you can build skills in:

  • Troubleshooting and managing operating systems like Linux

  • Setting up networks and understanding cybersecurity basics

  • Leveraging AI tools to automate tasks and improve efficiency

Google

professional certificate

Google IT Support

The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about three-to-six months.

4.8

(188,375 ratings)

1,898,997 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Computer Hardware, Technical Support, Package and Software Management, Applicant Tracking Systems, Network Troubleshooting, Computer Networking, Systems Administration, Network Administration, Desktop Support, Professional Development, Information Systems Security, File Systems, Computer Security, Application Security, Microsoft Windows, Cloud Infrastructure, Interviewing Skills, IT Infrastructure, TCP/IP, Network Security, Personal Attributes, Prompt Engineering, Communication, Problem Solving, Generative AI, Cloud Services, Active Directory, Virtualization, Disaster Recovery, Lightweight Directory Access Protocols, Servers, System Configuration, Cloud Computing, User Accounts, Data Storage Technologies, Malware Protection, Firewall, Encryption, Authorization (Computing), Cryptography, Hardening, Security Strategy, Identity and Access Management, Threat Detection, Cybersecurity, Threat Management, Security Controls, Information Technology, Security Awareness, Security Management, Data Security, Linux Commands, OS Process Management, Remote Access Systems, File Management, Software Installation, System Monitoring, Operating Systems, Linux Administration, Command-Line Interface, Linux, Technical Support and Services, Hardware Troubleshooting, Help Desk Support, Technical Documentation, Customer Support, End User Training and Support, Computer Architecture, Software Documentation, Technical Communication, Network Model, Network Protocols, Network Routing, Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Data Integrity, Virtual Private Networks (VPN)

With the Microsoft IT Support Specialist Professional Certificate, you'll explore:

  • Managing Windows systems and enterprise networks

  • Securing cloud platforms with Microsoft Azure

  • Using tools like PowerShell and Active Directory for advanced diagnostics

Microsoft

professional certificate

Microsoft IT Support Specialist

Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.

4.8

(929 ratings)

43,513 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Computer Hardware, Cloud Computing, Cybersecurity, Technical Support, Network Troubleshooting, Generative AI, Desktop Support, Hardware Troubleshooting, Operating Systems, System Support, Application Security, Hardware Architecture, Collaborative Software, Network Protocols, TCP/IP, Virtual Private Networks (VPN), Business Software, Network Security, Microsoft 365, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Microsoft Word, Automation, Endpoint Security, Microsoft PowerPoint, Data Security, Document Management, Security Controls, Microsoft Power Automate/Flow, Calendar Management, Productivity Software, Enterprise Application Management, Operational Efficiency, Business Process Automation, Network Monitoring, Technical Communication, Microsoft Windows, Mac OS, System Monitoring, Unix, Debugging, Firewall, Data Storage, Encryption, Disaster Recovery, System Configuration, Identity and Access Management, Software Installation, Data Management, Information Systems Security, OSI Models, Software As A Service, Local Area Networks, General Networking, Microsoft Azure, Virtualization, Networking Hardware, Network Architecture, Virtual Machines, Network Infrastructure, Computer Networking, Multi-Factor Authentication, Servers, Information Privacy, Technical Support and Services, Authentications, Computer Systems, Computer Architecture, OS Process Management, Data Storage Technologies, Information Technology, Data Loss Prevention, Enterprise Security

With the IBM IT Support Professional Certificate, you'll work on:

  • Troubleshooting and resolving IT issues

  • Managing devices and configuring networks

  • Delivering excellent customer support with strong communication skills

IBM

professional certificate

IBM IT Support

Prepare for a career as an IT support specialist. Build job-ready skills and prep for the CompTIA ITF+ certification exam. No prior experience needed.

4.8

(2,179 ratings)

52,754 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Cloud Computing, Cybersecurity, Peripheral Devices, Technical Support, Professional Networking, Cloud Platforms, Desktop Support, Hardware Troubleshooting, Programming Principles, Technical Support and Services, Customer Service, Cloud Security, Cloud Services, Information Technology, Cloud Computing Architecture, Cloud Infrastructure, Data Storage Technologies, Network Protocols, Cloud Technologies, IT Service Management, Cloud Storage, Hybrid Cloud Computing, DevOps, Emerging Technologies, Infrastructure As A Service (IaaS), Serverless Computing, Cloud-Native Computing, Cloud Solutions, Cloud Engineering, Cloud Management, Cloud Development, Virtual Machines, Cloud Hosting, Computer Programming, Generative AI, Analytics, Artificial Intelligence, Data Strategy, Web Applications, General Networking, Computer Hardware, Operating Systems, Data Storage, User Accounts, Virtualization and Virtual Machines, File Systems, Mac OS, Disaster Recovery, System Configuration, Computer Architecture, Linux, Software Installation, Virtualization, Network Infrastructure, Hardware Architecture, Computer Systems, Interviewing Skills, Technical Communication, Professional Development, System Support, Professionalism, Verbal Communication Skills, Communication, Problem Solving, Help Desk Support, Encryption, Malware Protection, Personally Identifiable Information, Multi-Factor Authentication, Cyber Attacks, Email Security, Security Awareness, Computer Security Awareness Training, Hardening, Security Controls, Microsoft Windows, Authentications, Data Integrity, Endpoint Security, Windows Servers, Cryptography, Application Security, Data Security, Threat Detection, Service Level, Technical Documentation, Issue Tracking, Remote Access Systems, End User Training and Support, Wireless Networks, TCP/IP, Wide Area Networks, Computer Networking, Network Troubleshooting, Network Security, OSI Models, Local Area Networks, Command-Line Interface, Networking Hardware, Network Architecture

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